topic Re: Text link type email experience builder not allowed in ArcGIS Experience Builder Questions

Text link type email experience builder not allowed

spomegar — Fri, 08 Sep 2023 08:01:53 GMT

I'm trying to link a text to an email address using mailto:xxx@xxx.com, but it gives me an error. The message that only HTTPS is supported appears. My Enterprise version is 10.9.1. Does anyone know what could be causing this? Thank you!

Re: Text link type email experience builder not allowed

TonghuiMing — Fri, 08 Sep 2023 08:13:41 GMT

Mailto function was added since AGOL 2022 Q3 (portal 11.1), while portal 10.9.1 is quite a few releases back - AGOL 2021 Q1.

Re: Text link type email experience builder not allowed

spomegar — Fri, 08 Sep 2023 10:12:05 GMT

You are very right. Thank you so much!

Re: Text link type email experience builder not allowed

Shauna-RaeBrown — Mon, 20 May 2024 17:03:17 GMT

@TonghuiMing, I'm using the Button Widget, but when one of my test users clicks on the button, nothing happens, and I have the app/experience shared with everyone, which is everyone behind our firewall. When I, as the developer, clicks on the button, I my Outlook opens up a new email, as expected. We are using Enterprise Experience Builder 11.0. This is the resource that I used for guidance (https://doc.arcgis.com/en/experience-builder/11.0/build-apps/add-widgets.htm#ESRI_SECTION1_0F7788FDC39040CC8B969DB036C354AA) Is it possible that I don't have something set up correctly? Thanks for whatever assistance you can offer.