topic Re: Pop-up text colors missing from Feature Info widget in ArcGIS Experience Builder Questions

Pop-up text colors missing from Feature Info widget

RyanBohan — Mon, 31 Jul 2023 19:30:14 GMT

It appears text colors include in a pop-up, are ignored by the Feature Info widget.

Map Viewer:

Pop-up Source:

Experience Builder:

Text colors are not being inherited by the Feature Info widget

Feature Widget documentation:

How do I configure the pop-up to be inherited by the Feature Info Widget?

Re: Pop-up text colors missing from Feature Info widget

rVeloz — Tue, 01 Aug 2023 00:28:34 GMT

under the Style option, have you tried changing to Respect the source instead of Custom?

Re: Pop-up text colors missing from Feature Info widget

RyanBohan — Tue, 01 Aug 2023 17:24:05 GMT

Thanks @RVelez,

That did it, Thank you. Why is "Respect the source" not the default?

Re: Pop-up text colors missing from Feature Info widget

Wei_Ying — Thu, 03 Aug 2023 22:07:05 GMT

Hi @RyanBohan ,

The "Respect the source" option should be the default. Have you ever changed the setting?
Which version of ExB are you using

Thanks,

Wei

Re: Pop-up text colors missing from Feature Info widget

RyanBohan — Fri, 04 Aug 2023 16:08:05 GMT

Hi @Wei_Ying,

I am using Exb builder on AGO, so it should be the most up to date. Where would I look to verify I have the settings correct? Thank you

Re: Pop-up text colors missing from Feature Info widget

Wei_Ying — Fri, 04 Aug 2023 19:14:18 GMT

Hi @RyanBohan ,

Yes, the AGO version of EXB is the most up to date. This"Respect the source" setting has been the default since 2020 July release.

Thanks,
Wei

Re: Pop-up text colors missing from Feature Info widget

TanGnar — Thu, 17 Oct 2024 18:45:44 GMT

I can confirm that during some update to ExB, this caused an issue in my app that I had to resolve by switching it to "Respect the source". It happened on several of my apps, so I know that it wasn't something that I modified. Not sure why or how it got switched, but my apps were at one time 'respecting the source', and then they weren't.

Re: Pop-up text colors missing from Feature Info widget

Wei_Ying — Fri, 06 Dec 2024 00:27:49 GMT

@TanGnar Thanks for your feedback! We will take a look if it is a regression issue during release updates.

Re: Pop-up text colors missing from Feature Info widget

Marc_Patti — Thu, 23 Oct 2025 13:31:14 GMT

Was this bug ever addressed by chance? I'm experiencing the same issue in AGO Exp Builder where the text colors from the pop-ups are not being conveyed to the Feature Info widget despite having the style setting set as "Respect the Source." I've tried switching between "Respect the Source" and "Custom" to see if that changes anything, but so far the issue persists.

Re: Pop-up text colors missing from Feature Info widget

Wei_Ying — Tue, 18 Nov 2025 18:58:30 GMT

This issue should be fixed at the October 2025 Online release and Developer edition 1.19. Thanks.