topic Re: Error when load existing survey in ArcGIS Experience Builder Questions

Error when load existing survey

NathanKoski — Wed, 26 Apr 2023 16:37:16 GMT

Hello,

I am trying to add a survey to my experience builder page, but it is unable to find any existing surveys. I just get a generic error whenever I try to load the list. (see screenshot)

I also tried the "create new" option, which worked, but I am unable to even see the newly created survey if I try and re-add it to the page. Survey loads and works correctly outside of Experience builder, and is shared organizationally.

Survey123 version is 3.17

This is on ArcGIS Enterprise v10.8.1

Re: Error when load existing survey

Nicauldron — Fri, 28 Jul 2023 20:16:15 GMT

I'm also experiencing this - Surely there has to be a way to edit the survey after publishing it without having to create a new one every time I want to change something? 😞

Re: Error when load existing survey

NathanKoski — Mon, 31 Jul 2023 15:15:13 GMT

Hi Nicauldron!

I actually opened a ticket with ESRI, and they brought up that this is a known bug inside 10.8.1 and is fixed in 10.9 so our solution (unfortunately) was to wait until we can upgrade our environment.