topic Re: Survey Widget no longer sending shape data in Experience Builder in ArcGIS Experience Builder Questions

Survey Widget no longer sending shape data in Experience Builder

MatthewCayuela — Thu, 15 Jun 2023 16:21:50 GMT

Up until today I was able to pass polygon location data from a map into a survey in Survey 123 in Experience Builder. Now when I go to pass the *Shape(Polygon) data it sends over this skinny polygon in the middle of nowhere. You can see on the map the parcel I am selecting and on the left you can see the narrow polygon that it is pulling over. The other text and number data fields transfer over fine.

I tried to troubleshoot this thinking it was an issue with the layer.

I tried a different parcel
I removed and re-added the field/question connections
I tried pulling from a different polygon layer
Tried a different browser
I created a brand new test survey and brand new test experience with a different layer.

All results still coming up with the same bug.

Re: Survey Widget no longer sending shape data in Experience Builder

mapmcburney — Thu, 15 Jun 2023 18:50:05 GMT

I am seeing the same issue. Pulling my hair out until I saw this post because I know I had this working before!

Re: Survey Widget no longer sending shape data in Experience Builder

Jianxia — Thu, 15 Jun 2023 19:18:58 GMT

@MatthewCayuela and @mapmcburney , thanks for letting us know. We are taking a close look. @ZhifangWang

Re: Survey Widget no longer sending shape data in Experience Builder

DJerbCO — Thu, 15 Jun 2023 22:44:30 GMT

I am having a similar issue, glad it wasn't just me!

Re: Survey Widget no longer sending shape data in Experience Builder

r_povilaityte — Fri, 16 Jun 2023 05:05:16 GMT

We are experiencing similar issue, only with sending point geometry.

After selecting a point, survey screen changes to this:

Re: Survey Widget no longer sending shape data in Experience Builder

ChristinaNeal — Fri, 16 Jun 2023 12:22:43 GMT

I was having a similar issue prior to the AGO update this past Wednesday where the first time a user tries to send the geometry to the survey (located on a different page in EB), I would get a line, but when the user navigated back and tried to relaunch the survey, it would load just fine. They determined it was probably an issue with the survey being on a different page and not loading properly until it was launched at least once. A bug was logged a couple of weeks ago for this issue. However, as of Wednesday, now the geometry will never send to the survey and a line shows up every time.

Re: Survey Widget no longer sending shape data in Experience Builder

Jianxia — Mon, 19 Jun 2023 19:36:49 GMT

@MatthewCayuela @ChristinaNeal @r_povilaityte @DJerbCO @mapmcburney, a fix has been applied last night. Could you please give it a try and see if it works for you?

Re: Survey Widget no longer sending shape data in Experience Builder

MatthewCayuela — Mon, 19 Jun 2023 21:33:07 GMT

It looks like it is working as it should with polygons. Thanks for the quick turnaround!

Re: Survey Widget no longer sending shape data in Experience Builder

Meglutton — Mon, 19 Jun 2023 22:08:11 GMT

Hi there @Jianxia I am still experiencing similar issues. I am using point data and when I click on a point, no geometry is passed to the survey. I have also tried rebuilding the Experience Builder app and trying it with a different form but to no avail. It was also working until last Thursday. Any help would be greatly appreciated! Thanks.

Re: Survey Widget no longer sending shape data in Experience Builder

Meglutton — Mon, 19 Jun 2023 22:08:36 GMT

Re: Survey Widget no longer sending shape data in Experience Builder

r_povilaityte — Tue, 20 Jun 2023 04:23:18 GMT

We are still experiencing issues with passing point geometry.

Re: Survey Widget no longer sending shape data in Experience Builder

ChristinaNeal — Tue, 20 Jun 2023 11:44:03 GMT

It is working for me with polygons. Also, my original error I was encountering, where the geometry would not be sent on the first try, has also been fixed. Thank you!

Re: Survey Widget no longer sending shape data in Experience Builder

Jianxia — Wed, 21 Jun 2023 03:46:48 GMT

@r_povilaityte @Meglutton, a fix has been deployed to address the issue of passing points. Could you please help confirm?

Re: Survey Widget no longer sending shape data in Experience Builder

r_povilaityte — Wed, 21 Jun 2023 04:23:44 GMT

Everything seems to work correctly now. Thank you!

Re: Survey Widget no longer sending shape data in Experience Builder

DJerbCO — Thu, 22 Jun 2023 15:28:09 GMT

Hi @Jianxia,

I can confirm that the polygon is passing over again once its originally selected, but i have a question later in my survey that uses the polygon shape and a secondary survey question for the user to specify

(view in My Videos)

a search distance to find potential assets within the specified range. The minute we try and enter a search distance in the survey question now, the polygon disappears again.

Thanks for the help!

Re: Survey Widget no longer sending shape data in Experience Builder

Jianxia — Fri, 23 Jun 2023 16:45:20 GMT

@DJerbCO , thanks for reporting it with the video. We will take a look.

Re: Survey Widget no longer sending shape data in Experience Builder

Ruth_JiatengXu — Sun, 25 Jun 2023 08:28:46 GMT

Hi @DJerbCO ,

It seems like an issue with the survey, the "developer search distance" triggers a calculation which clears the geometry in the survey map. If possible could you please share your survey design with us? The XLSForm of your survey would be really helpful.

Thanks,

Ruth

Re: Survey Widget no longer sending shape data in Experience Builder

DJerbCO — Mon, 26 Jun 2023 15:40:37 GMT

Hi @Ruth_JiatengXu & @Jianxia,

I greatly appreciate your help on this! I've attached my XLSX to hopefully help out, but just so you know as well, the functionality of searching by a specified distance for developers within the inputted range was working at one time. Again, i appreciate the help, and please let me know if there's anything else you needed!

Thanks!

Re: Survey Widget no longer sending shape data in Experience Builder

Meglutton — Tue, 27 Jun 2023 03:06:02 GMT

It works now. Thank you so much for you and your team's help!

Re: Survey Widget no longer sending shape data in Experience Builder

Ruth_JiatengXu — Tue, 27 Jun 2023 09:27:59 GMT

Thanks @DJerbCO ,

The form is really helpful, and I can reproduce the issue. I found the real cause is that when you press the "Enter" key on the input question, the map question accidentally triggers the "create new polygon" mode which clears the previous polygon. Sorry for the inconvenience, and we will address the issue in the upcoming Survey123 update, and I will let you know when the issue is fixed.

The "Enter" key should not trigger the map "create new polygon" whatsoever, but in case you press "Enter" to trigger the calculation, the web app can automatically trigger calculations when the input is changed, so the "Enter" key is not needed for the input.

(view in My Videos)

Thanks,

Ruth