topic Experience Builder Chart Widget Errors in ArcGIS Experience Builder Questions

Experience Builder Chart Widget Errors

mtebbe — Mon, 19 Jun 2023 23:49:02 GMT

Hi, I am using Experience Builder to build a tool for a high school curriculum. In the tool, students click on a Census tract in California and then it generates a number of charts with demographic information about that tract. In both the editor and the published web version, chart widgets will (seemingly randomly) cease to function and show the error "Error: s is undefined." This can sometimes be fixed by moving charts between widgets (on the editor side) or refreshing the page, but not always. I'm learning Experience Builder as I go, so it's possible I'm doing something stupid that's causing this error, but I can't figure it out.

Re: Experience Builder Chart Widget Errors

TonghuiMing — Tue, 20 Jun 2023 01:23:04 GMT

Hi @mtebbe - thanks for sharing the app. However, I cannot access the data layers, could you please help confirm those are also shared if possible? Thanks.

Re: Experience Builder Chart Widget Errors

mtebbe — Tue, 20 Jun 2023 17:41:09 GMT

As far as I can tell, everything is public. If it is helpful, here is the link to the two maps used by the tool:

https://ucirvine.maps.arcgis.com/home/item.html?id=ea48fe76bfce4ca590f8a86a9fdbe541

https://ucirvine.maps.arcgis.com/home/item.html?id=f9bae2131c484ad8b9b047f3ed679e93

Re: Experience Builder Chart Widget Errors

TonghuiMing — Sun, 25 Jun 2023 07:59:12 GMT

@mtebbe The maps are within your org so I cannot access it

That's why I am seeing the following, and have a hard time trying to pinpoint the problematic area:

Could you help double-check on that? Or you could reach out to Esri Support and they will help you build a reproducible environment for us to take a look.

Re: Experience Builder Chart Widget Errors

usace_sam_rd3 — Thu, 14 Sep 2023 15:31:43 GMT

Any resolutions? One of my users is receiving the same error, but I haven't been able to duplicate it on my device.

Re: Experience Builder Chart Widget Errors

KatiePhillips1870 — Wed, 06 Dec 2023 15:29:26 GMT

I also saw this same error today in a widget for a data dashboard we built in Experience Builder. The funny thing is the error is only coming up in Firefox. Chrome, Edge and Safari are working fine.