topic Re: invalid clientId with Survey widget in ArcGIS Experience Builder Questions

invalid clientId with Survey widget

MatthiasDufour — Sat, 21 Mar 2020 11:15:18 GMT

I am working on an Experience (built with developer edition) with a contact form created with the Survey widget.
With version Beta 2.0, the form worked correctly, but since the final version, the form no longer appears and indicates the message "invalid clientId".
I tried to create a new form, but the result is the same.
Thanks for your help.

Re: invalid clientId with Survey widget

DavidMartinez — Tue, 24 Mar 2020 18:26:48 GMT

Hi Matthias,

Can you provide some details on what your elements your survey contains so we can try and reproduce? Also, where are you seeing the invalid clientid message?

Thanks,

David

Re: invalid clientId with Survey widget

MatthiasDufour — Wed, 25 Mar 2020 10:27:59 GMT

Hi david

Here is the link to the form:

https://epavesdugrizzly.maps.arcgis.com/home/item.html?id=7ce8480d9c044afe9729630801d3e13e

This form works correctly in an AGOL Experience:

https://experience.arcgis.com/experience/4c77e16f7e284880b1103455dc5d12ca/page/home/?views=view_5

The form is in a view, and the message "invalid clientId" appears at the top left of this view.

Re: invalid clientId with Survey widget

DavidMartinez — Wed, 25 Mar 2020 21:05:16 GMT

Hi Matthias,

Thanks for sending this information. I was able to reproduce this using a section and view. I will get this logged and will get this fixed.

David

Re: invalid clientId with Survey widget

SIG1SMAAG — Thu, 26 Mar 2020 13:48:46 GMT

Hi David

Thank you very much for your answer !

Re: invalid clientId with Survey widget

TRDSYSTEMS — Sat, 02 May 2020 23:26:19 GMT

Greetings David,

Can you please provide the solution for this issue. I believe I have exhausted all possibilities to no avail. You mention that you were able to reproduce; please outline what was done for those of us that continue to be disrupted. I am using ExB ( Developer Version) and every attempt to add a table (new or existing) returns with an "invalid clientid". Please advise

Re: invalid clientId with Survey widget

DavidMartinez — Sun, 03 May 2020 00:22:23 GMT

Sorry about that, we have a patch that fixes this issue. arcgis-experience-builder-sdk-resources/patches/1.0/patch1 at master · Esri/arcgis-experience-builder-sdk-resources · Gi…

Cheers,

David

Re: invalid clientId with Survey widget

TRDSYSTEMS — Sun, 03 May 2020 00:43:40 GMT

Greetings David,

Thanks much for the quick response. That Worked marvelously! Seems like I search everywhere for a solution on this with no avail. Nothing like just the right amount of progress when all else seems dark and gloomy:) Once again, much thanks.

Re: invalid clientId with Survey widget

TRDSYSTEMS — Mon, 04 May 2020 00:05:42 GMT

Greetings David,

Back again. Unfortunately, the bug fix worked for ExB developer but now that I have deployed it on my web server Im now receiving the "invalid clientid" (see attached). Please advise

Re: invalid clientId with Survey widget

MatthiasDufour — Mon, 04 May 2020 07:32:39 GMT

Hi David,

I copied the two files to the right folders.
But it does not work.
I don't have "invalid clientId", but the Survey icon, not my survey.

I restart client service.
I did the test on Chrome, Mozilla and Edge by living the cache.
The result is the same every time.

Re: invalid clientId with Survey widget

DavidMartinez — Mon, 04 May 2020 15:43:23 GMT

Hi Matthias and TRD SYSTEMS‌,

I see where the problem is. I am going to get with my colleagues who are in charge of this widget. I will get back to you both before end of week with an update.

David

Re: invalid clientId with Survey widget

TRDSYSTEMS — Fri, 08 May 2020 19:52:49 GMT

Greetings David,

Any word on this? I have an App awaiting your solution in order to go live this afternoon. Please advise

Re: invalid clientId with Survey widget

DavidMartinez — Fri, 08 May 2020 21:12:49 GMT

We are still looking into the issue. I should have more information next week.

Thanks,

David

Re: invalid clientId with Survey widget

TRDSYSTEMS — Fri, 08 May 2020 21:18:22 GMT

Greetings,

You said similar earlier in the week. We were expecting a solution today being the "end of the week." In the interim, is there anything that can be done as I have already developed my survey form for publish consumption?

Re: invalid clientId with Survey widget

DavidMartinez — Fri, 08 May 2020 21:26:29 GMT

The other option is to use the survey widget from Online.

Thanks

David

Re: invalid clientId with Survey widget

TRDSYSTEMS — Fri, 08 May 2020 21:42:49 GMT

Did you mean to embed that into Exb (developer version) project? Or did you mean that I would have to redo my entire application from scratch using ExB (arcgis online)?

Re: invalid clientId with Survey widget

DavidMartinez — Fri, 08 May 2020 22:24:34 GMT

I was thinking you could embed assuming if it doesn't have any dependencies to a map widget that has connections to other custom widgets. The last option if you didn't have any custom development but had a connection to a map would be to use ArcGIS Online to build your experience. Again, sorry for the miscommunication, when I said update, I meant update on the status of what we found.

David

Re: invalid clientId with Survey widget

TRDSYSTEMS — Mon, 11 May 2020 18:21:35 GMT

Greetings David,

Another road block...I did the embed but I realize that the embed does take up the full are of the container (see attached). Am I missing something? How do I get the survey to fill the entire area of the column?

Re: invalid clientId with Survey widget

DavidMartinez — Mon, 11 May 2020 21:04:40 GMT

On the content panel for the embed widget under size, select height-->custom-->fit to container. This will absorb all of the column.

David

Re: invalid clientId with Survey widget

TRDSYSTEMS — Mon, 11 May 2020 21:34:03 GMT

Greetings David,

As usual, thanks for your quick reply. Unfortunately, this was one of the first things I tried to no avail. Let me be more specific: I have deployed my ExB app using ExB (for Developers). I came across an issue after deploying it to my Web Server where there is an "invalid ClientID" error (which restricts the survey from being shown). As a quick fix, I have attempted to remove the original survey and replace it with an embedding of the same survey. There seems to be a limitation there that doesn't allow resizing the embedded survey in ExB (Developers version).

I shall look forward to the solution of the original issue (ie invalid clientID). Thanks again for your continued support.