topic Re: Issue with Organization Colors in ArcGIS Experience Builder Questions

Issue with Organization Colors

JennaWalz2 — Thu, 27 Feb 2020 19:14:42 GMT

Hello,

I am wondering if there is a bug when trying to use the organization colors. When I select a color from the organization color scheme it looks fine in the preview part of Experience Builder. However, when I view it when it is published on a live site the color does not show up.

Is this a bug?

Thanks,

Jenna

Re: Issue with Organization Colors

Wei_Ying — Mon, 02 Mar 2020 22:00:56 GMT

Hi Jenna,

Thanks for your feedback.

I was not able to reproduce the situation you described. Could you provide more details? For example, are you using Experience Builder of ArcGIS online or Developer Edition? What widget (what element) you change color for? Are you using any Theme?

Any detail about the repro steps would be helpful.

Thanks,

Wei

Re: Issue with Organization Colors

JennaWalz2 — Tue, 03 Mar 2020 18:32:37 GMT

Hello,

Thanks for the response! I am using Experience Builder of ArcGIS Online and I am using a default theme. I am trying to change the color of the text background.

When I view the published site on google chrome or on my phone I get this.

Thanks,

Jenna

Re: Issue with Organization Colors

Wei_Ying — Tue, 03 Mar 2020 19:36:43 GMT

Thanks Jenna. I can reproduce the problem occasionally. It should be a bug with change "Save" in text widget. We will try to figure out why.
Something you can try:

1. After change the color, save and refresh the Experience Builder. See if the change stays?

2. If not, do it again, save and publish. View the published app, see if changes are taken

Please let me know if it works for you.

Thanks,

Wei

Re: Issue with Organization Colors

JennaWalz2 — Tue, 03 Mar 2020 19:58:44 GMT

The change is correct in Experience Builder but incorrect on the published site. It works perfect with the custom colors but not with the Organization colors.

Thanks,

Jenna