https://community.esri.com/t5/arcgis-experience-builder-questions/related-record-pop-up-grayed-out/m-p/1284735#M6829 <P>I have a layer with pop-ups that use the&nbsp;show related records option.&nbsp;Pop-up configuration in Map Viewer:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="PopUpConfiguration.PNG" style="width: 221px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69651i338348CE537C2CDE/image-dimensions/221x245?v=v2" width="221" height="245" role="button" title="PopUpConfiguration.PNG" alt="PopUpConfiguration.PNG" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>Pop-up viewed in Experience Builder:&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="PrimaryPopUp.PNG" style="width: 238px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69652i2BCD9FBF14B9D2A2/image-dimensions/238x345?v=v2" width="238" height="345" role="button" title="PrimaryPopUp.PNG" alt="PrimaryPopUp.PNG" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>However when I click to open the related record from the pop-up in Experience Builder the related record view is grayed out and very difficult to read:&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RelatedRecordPopUpFromPrimary.PNG" style="width: 229px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69655iD2401BE8AFE5177C/image-dimensions/229x332?v=v2" width="229" height="332" role="button" title="RelatedRecordPopUpFromPrimary.PNG" alt="RelatedRecordPopUpFromPrimary.PNG" /></span></P><P>When accessed by clicking directly on the related feature in the map the pop-up displays as normal, it's just when it is accessed via the primary pop-up for the feature it is related to.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RelatedRecordPopUp.PNG" style="width: 231px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69656i46B3E216187B75C7/image-dimensions/231x336?v=v2" width="231" height="336" role="button" title="RelatedRecordPopUp.PNG" alt="RelatedRecordPopUp.PNG" /></span></P><P>Is there a setting I am missing that fixes this? Any work arounds? Or should it be submitted as a bug?&nbsp;</P> Tue, 02 May 2023 14:40:04 GMT Linde_Carmack 2023-05-02T14:40:04Z https://community.esri.com/t5/arcgis-experience-builder-questions/related-record-pop-up-grayed-out/m-p/1284735#M6829 <P>I have a layer with pop-ups that use the&nbsp;show related records option.&nbsp;Pop-up configuration in Map Viewer:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="PopUpConfiguration.PNG" style="width: 221px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69651i338348CE537C2CDE/image-dimensions/221x245?v=v2" width="221" height="245" role="button" title="PopUpConfiguration.PNG" alt="PopUpConfiguration.PNG" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>Pop-up viewed in Experience Builder:&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="PrimaryPopUp.PNG" style="width: 238px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69652i2BCD9FBF14B9D2A2/image-dimensions/238x345?v=v2" width="238" height="345" role="button" title="PrimaryPopUp.PNG" alt="PrimaryPopUp.PNG" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>However when I click to open the related record from the pop-up in Experience Builder the related record view is grayed out and very difficult to read:&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RelatedRecordPopUpFromPrimary.PNG" style="width: 229px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69655iD2401BE8AFE5177C/image-dimensions/229x332?v=v2" width="229" height="332" role="button" title="RelatedRecordPopUpFromPrimary.PNG" alt="RelatedRecordPopUpFromPrimary.PNG" /></span></P><P>When accessed by clicking directly on the related feature in the map the pop-up displays as normal, it's just when it is accessed via the primary pop-up for the feature it is related to.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RelatedRecordPopUp.PNG" style="width: 231px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/69656i46B3E216187B75C7/image-dimensions/231x336?v=v2" width="231" height="336" role="button" title="RelatedRecordPopUp.PNG" alt="RelatedRecordPopUp.PNG" /></span></P><P>Is there a setting I am missing that fixes this? Any work arounds? Or should it be submitted as a bug?&nbsp;</P> Tue, 02 May 2023 14:40:04 GMT https://community.esri.com/t5/arcgis-experience-builder-questions/related-record-pop-up-grayed-out/m-p/1284735#M6829 Linde_Carmack 2023-05-02T14:40:04Z