topic Re: ExB Printing widget not accepting GP tool in ArcGIS Experience Builder Questions

ExB Printing widget not accepting GP tool

BlairMcclenathan — Sat, 08 Apr 2023 04:56:02 GMT

Like the title says, we have three GP tools that we have used for the past few years with no issues on other apps (built by a third-party consultant), but when trying to use them with ExB they will not work. I have added the utility as the organizational default and it does work at all custom sizes with New Map Viewer.

I have tried both adding the utility directly with the REST service link along with adding the item to AGOL and then attempting to add the utility to the print widget. The result with both is the PrintTask will be 'added' and the text "Click the “Select utility” button to add utilities for further configurations." returns right after.

Thanks!

Re: ExB Printing widget not accepting GP tool

ShengdiZhang — Mon, 10 Apr 2023 09:00:38 GMT

Hi @BlairMcclenathan ,

Can you send me one of the GP tools so I can take a look?

Thanks,

Shengdi

Re: ExB Printing widget not accepting GP tool

BlairMcclenathan — Tue, 12 Dec 2023 15:29:37 GMT

Here you go!

Re: ExB Printing widget not accepting GP tool

ShengdiZhang — Tue, 11 Apr 2023 06:07:53 GMT

At the moment, the print widget only supports print services that have both an export web map task and a get layout templates info task. We're planning to enhance this functionality in the next release, but we cannot guarantee a specific timeline.

Re: ExB Printing widget not accepting GP tool

JessicaRamirez1 — Thu, 01 Jun 2023 21:20:34 GMT

I'm experiencing the same issue, I've checked my print service and it has both tasks: an export web map task and a get layout templates info task.

Re: ExB Printing widget not accepting GP tool

DanielWebb — Thu, 01 Aug 2024 18:56:19 GMT

Hi!

I'm running into this problem too. How do I publish a service with both `Export Web Map Task` and `Get Layout Templates Info`?

Thanks!