topic Re: Map Widget Basemap tool of a publicly shared Web Experience does not show Organization basemaps for anonymous users in ArcGIS Experience Builder Questions

Map Widget Basemap tool of a publicly shared Web Experience does not show Organization basemaps for anonymous users

MichelleWang1 — Fri, 13 May 2022 17:55:41 GMT

I created a publicly shared Web Experience using ArcGIS Online Experience Builder. The web map is also publicly shared. I also enabled Anonymous Access to my AGOL organization. The experience map basmap tool shows organization basemap gallery to signed in users, but shows a different set of basemaps for anonymous users. The problem does not occur for web applications built by Web AppBuilder.

Here are the screenshots:

Basemap tool shows Organization defined basemaps for signed in users:

Basemap tool does not show organization basemaps for anonymous users:

Does anyone else have this problem? Any suggestions would be appreciated.

Re: Map Widget Basemap tool of a publicly shared Web Experience does not show Organization basemaps for anonymous users

jcarlson — Fri, 13 May 2022 18:15:11 GMT

Is this the Developer version, or the online one? With the Developer version, you can register the app and add the clientID, as detailed on this page: https://developers.arcgis.com/experience-builder/guide/deployment-topics/#deploy-the-experience

Re: Map Widget Basemap tool of a publicly shared Web Experience does not show Organization basemaps for anonymous users

MichelleWang1 — Sat, 14 May 2022 00:12:23 GMT

This is the Online version.

Re: Map Widget Basemap tool of a publicly shared Web Experience does not show Organization basemaps for anonymous users

DavidColey — Tue, 17 May 2022 13:58:12 GMT

Yes I can verify this is a problem for me as well. This is a real issue. Although I could use the dev edition, all the problems with node and VS code at the 1.8 release client install makes me not want to use it at this time.

Plus, none of us should have to use the dev edition just so the map basemap gallery tool can display the org's public basemap gallery. Again, I real problem.

Re: Map Widget Basemap tool of a publicly shared Web Experience does not show Organization basemaps for anonymous users

MichelleWang1 — Tue, 14 Jun 2022 16:11:06 GMT

Does Esri know about this issue? How to report this issue to Esri?