topic Re: Some users seeing error when viewing my Experience in ArcGIS Experience Builder Questions

Some users seeing error when viewing my Experience

sloreno — Wed, 26 Jan 2022 23:10:03 GMT

I created an Experience and shared it with my coworkers before we post it publicly. Some of them could view it without issue, but a couple got the same error, specifically when using Firefox.

The error is: 'root' member of IntersectionObserverInit does not implement interface Element.

Has anyone experienced this before? Is there a known fix?

Thanks!

Re: Some users seeing error when viewing my Experience

TonghuiMing — Thu, 27 Jan 2022 07:55:51 GMT

@sloreno This could relate to the List widget, assuming you have one in the app. Is there a way to share the app or configuration with us? Unfortunately, I cannot reproduce the issue you mentioned.

Re: Some users seeing error when viewing my Experience

sloreno — Thu, 27 Jan 2022 17:31:50 GMT

Thanks for your reply. I do have a list widget in my app. Here is a link:

https://experience.arcgis.com/experience/8489c23c97654b8b9e0c0810e9c7ac31/

I can't reproduce the error either, but almost half of my coworkers are getting it.

Re: Some users seeing error when viewing my Experience

TonghuiMing — Fri, 28 Jan 2022 03:20:20 GMT

If that's the case, is it possible to provide their problematic browser (FF) versions as well?

Re: Some users seeing error when viewing my Experience

JessicaHendricks444 — Tue, 19 Apr 2022 22:03:31 GMT

I'm having the same issue with an Experience Builder app I built. I can see the app fine, but my coworkers are seeing the same error in the OP.

https://experience.arcgis.com/experience/e430e4f317314fdeb3db59d07d3adf70/page/Projected-Buffer/

Any suggestions?