topic Re: Experience Builder Doesn't Support Audio in a Feature Layer in ArcGIS Experience Builder Questions

Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Mon, 04 May 2020 19:36:54 GMT

We currently have a feature layer that has an audio file- the audio plays perfectly in web maps, the item details table, and other apps- but when it’s added to EB the audio file breaks/doesn’t play. This seems like a equivalency issue and we would really like to leverage Experience Builder for this upgraded GIS application but cannot due to this bug/limitation. I have opened a support case about this as well (Esri Case #02549075) but wanted to see if anyone from the EB team could take a look at this issue.

Thanks!

Experience builder- doesn’t work-

Data table on items details page- works-

Webmap popup- works:

Thanks so much,

Amanda Huber

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Mon, 25 May 2020 17:04:23 GMT

ArcGIS Experience Builder‌ and Jianxia Song‌,

This has been logged as an official defect #BUG-000130834
Please resolve this equivalency issue, it affects a product of ours planned to go live.

Thanks,

Amanda

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Jianxia — Wed, 27 May 2020 16:45:52 GMT

Thank Amanda. We will look into it.

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Wed, 17 Jun 2020 17:56:24 GMT

Hi Jianxia Song,

Any chance this issue will be resolved in the next release of ArcGIS Online at the end of June?

This issue affects one of our projects going live to the public.

Thanks,

Amanda Huber

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Jianxia — Thu, 18 Jun 2020 03:12:33 GMT

Amanda,

Do you have the bug number associated with the case? I could not find it in the system. This seems a known limitation in JSAPI 4. Could you please give the new map viewer a try and see if it works there?

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Thu, 18 Jun 2020 13:24:41 GMT

Hi Jianxia Song,

It was BUG-000130834 (https://my.esri.com/#/support/bugs/BUG-000130834)

I'll try the new map viewer and see if that makes a difference, but i believe this is an issue at the feature level layer with Experience Builder since I'm just pulling the hosted service into the EB (not the web map). Thoughts?

Thanks,

Amanda

Update: I ran the test using Map Viewer Beta and there was no change, issue still persists

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Jianxia — Fri, 19 Jun 2020 04:05:42 GMT

Amanda,

I tried the layer in new map viewer and basic viewer template. The video in the pop up works fine. So this is something specific to Experience Builder as you mentioned. Could you please contact Support to escalate the issue?

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Fri, 19 Jun 2020 13:29:30 GMT

Jianxia Song ,

I'm glad you were able to reproduce.

We did contact support and we did escalate the bug a month ago.

Thanks,

Amanda

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Jianxia — Fri, 19 Jun 2020 19:15:27 GMT

Great Amanda. We are looking into it.

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Fri, 19 Jun 2020 20:05:11 GMT

Great, we really appreciate it and look forward to hearing your findings.

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Jianxia — Mon, 22 Jun 2020 03:42:50 GMT

This issue will be fixed in the upcoming update.Thanks for the following up Amanda.

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Mon, 22 Jun 2020 14:39:22 GMT

Hi Jianxia Song‌,

Great to hear! Will this be in the June 30th ArcGIS Online update then?

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Jianxia — Mon, 22 Jun 2020 16:29:26 GMT

Yes, the fix will be in the June 30th update.

Re: Experience Builder Doesn't Support Audio in a Feature Layer

Amanda__Huber — Mon, 22 Jun 2020 17:37:35 GMT

Great to hear, we can't wait to see it. Thanks for all your communication!

Best,

Amanda

Re: Experience Builder Doesn't Support Audio in a Feature Layer

DanielleMahon — Fri, 03 Jun 2022 19:01:32 GMT

Hi there,

I am trying to add an .mp3 file as a feature layer for the "embed" widget in Experience Builder to pull. Is this possible? I'd like to know if there is a work around, please. Thanks!

Re: Experience Builder Doesn't Support Audio in a Feature Layer

LayerItOn — Wed, 06 Dec 2023 22:31:54 GMT

Hi @Amanda__Huber, how were you able to get the audio player in your webmap? Is it embedded using the pop-up editor?

I have a feature layer with audio attachments. I would love those to play with an audio player right in the popup instead of opening on a separate web browser page when clicked on.

Do you have sample code? Thank you in advanced!

Re: Experience Builder Doesn't Support Audio in a Feature Layer

LayerItOn — Thu, 01 Feb 2024 19:45:47 GMT

Update: html embed from google drive is no longer supported by google.

Original Comment:

Got it to work within a text column in ArcGIS pro: