topic Re: Search in pop-ups blocking keyboard when Tablet is in Landscape Mode in ArcGIS Experience Builder Questions

Search in pop-ups blocking keyboard when Tablet is in Landscape Mode

SaraJL — Wed, 29 Jul 2026 16:40:03 GMT

Hello everyone!

I'm curious if anyone else is experiencing this - I have a search widget in Experience Builder.

When I try to type in the search in "portrait mode" on the iPad, it works fine. When I switch the iPad to "landscape mode" it blocks the keyboard from appearing on the iPad:

(view in My Videos)

(sorry about the video flipping on it's side - I wasn't sure of a better way to screen record it on the iPad)

The function I'm using is the Widget Controller > Card > add a Search bar to the Card > then try to search some data on the map.

Here is the app: https://arcg.is/1H8LCb2

I don't encounter the issue on the smartphone view. It's only the tablet and only in landscape mode that I've ran into the problem. The list search works fine too - it's just trying to type text in the search.

Edit: It's actually struggling with landscape mode on the smartphone too - when I flip it, the formatting is moving around an the widgets are not working for the most part. Portrait mode works fine!

Re: Search in pop-ups blocking keyboard when Tablet is in Landscape Mode

Laura — Thu, 30 Jul 2026 21:11:07 GMT

Have you tried making that search section smaller or reducing the # of halls that are shown at the same time so there is more screen space and see if the keyboard works then?

Re: Search in pop-ups blocking keyboard when Tablet is in Landscape Mode

SaraJL — Thu, 30 Jul 2026 21:32:37 GMT

@LauraReducing the number of search items is not possible because it will remove the ability for users to search all of the buildings - so I don't think that is an option. It will prevent people from being able to search the entire set of data.

I will log in a ticket with tech support!

Re: Search in pop-ups blocking keyboard when Tablet is in Landscape Mode

Laura — Thu, 30 Jul 2026 21:34:26 GMT

I don't mean erase them I just mean dropping this from 5 to 4 or 3. They would all still be there just need to scroll