Feature Info widget: "The information for this feature could not be displayed"

HannahWilson3 — Tue, 09 Jun 2026 19:18:24 GMT

I'm using the Feature Info widget to display popup info for a couple tables, and it's giving me the error "The information for this feature could not be displayed".

This is different from the "no data" message.
The error occurs whether or not a feature is selected.
In the widget configuration, data source is configured for "default", not "selected features"
The popup contains Arcade expressions and is working fine in map viewer.
This error is occurring for 2 of 6 views in my app (the views show different web maps with different themes; each map has a table connected to a Feature Info widget. Tables in each map are from the same hosted table.) All the Feature Info widgets are configured similarly - four are working fine, but two are showing this error.
When I googled the error, the only hit was for this bug: BUG-000143889 for ArcGIS Online
I'm using ArcGIS Enterprise 11.3

The error:

The widget configuration:

The functioning popup in Map Viewer:

Similarly configured widget working in a different view (comes from the same hosted table in a different web map):

topic Feature Info widget: "The information for this feature could not be displayed" in ArcGIS Experience Builder Questions

Feature Info widget: "The information for this feature could not be displayed"