topic Pop-Ups in ArcGIS Experience Builder Questions

Pop-Ups

EmilyTrant — Thu, 26 Feb 2026 14:27:39 GMT

Pop-ups do not load when viewing EXB and selecting a parcel. I have rebuilt spatial indexes, field indexes, optimized layer drawing, and created a view layer for each layer. No luck. Spoke with Esri support last week and was told there's a 429 error from another dashboard that is constantly used. Anyone have any insight to this? That dashboard needs to remain constantly in motion. TIA

Re: Pop-Ups

TylerHudson_Whitestown — Thu, 26 Feb 2026 15:15:33 GMT

Having exact same problem when using Search Widget to select Parcels, no pop-up and the layer just disappears. Once i exit out of the search box the Parcel layer comes back. It's very strange.

Re: Pop-Ups

Ke_Xu — Fri, 27 Feb 2026 01:30:59 GMT

Hi @TylerHudson_Whitestown,

Did you check this checkbox？

Thanks,