topic Print widget issue EB 11.4 - print window in ArcGIS Experience Builder Questions

Print widget issue EB 11.4 - print window

DennisWarnat — Fri, 09 Jan 2026 15:24:16 GMT

My Esri environment: Enterprise 11.4

I have tested the print widget and there might be some issues with its functionality.

The print preview window does not match the final PDF output. The standard A4 portrait template was used.I also used a custom template from a designed .pagx same result.

In the print.png you can see the print window in blue and the red border (from snipping tool) that reprents the output that you can see in print2.png.

Are there known reasons for this behavior? How do you handle the Print widget in practice? I would appreciate an exchange of experiences.

As a user I want to get the same map frame in my pdf file like I see in the print window.

Re: Print widget issue EB 11.4 - print window

TimWestern — Thu, 12 Feb 2026 17:13:31 GMT

So when I look at your screen shots, it appears that the red box is what shows up in the second screen shot, not the blue one?

You were expecting the blue area?

Re: Print widget issue EB 11.4 - print window

FelipeKAlves — Tue, 12 May 2026 01:47:52 GMT

Hi @DennisWarnat , have you sorted out it on your end? I 've been facing the same issue.

I thought it was related to my Pro's map frame ratio and it matches exactly the printing widget print area box extent. Still, the PDF always come up with some extended areas beyond what the preview area indidcates.

Print Preview Area:

Actually Printed Map Frame in PDF:

This has been annoying, since this resizing also affects the size and placement of any drawing text box or line coming from the draw widget.

Has anyone tackled this?

Cheers,