topic Re: Custom Print Widget in Experience Builder Not Allowing Multiple File Format Selection - ArcGIS Enterprise 11.4 in ArcGIS Experience Builder Questions

Custom Print Widget in Experience Builder Not Allowing Multiple File Format Selection - ArcGIS Enterprise 11.4

AbiDhakal — Fri, 14 Mar 2025 12:50:51 GMT

Hello GIS friends,

I have a custom print service in ArcGIS Enterprise 11.4 and have encountered an issue while configuring it for multiple file formats. When attempting to select more than one format, I can only select a single option. In the screenshot below, you’ll see that I have selected PDF, but I would also like to be able to select additional formats so that the option to print in a variety of formats is available, which I am currently unable to do.

I would greatly appreciate any guidance or suggestions you might have regarding this issue.

Thank you so much for your time and assistance.
Abi

Re: Custom Print Widget in Experience Builder Not Allowing Multiple File Format Selection - ArcGIS Enterprise 11.4

ShengdiZhang — Mon, 17 Mar 2025 02:28:44 GMT

Hi @AbiDhakal ,

Thanks for pointing this out. This is a known bug and will be fixed in 11.5.

Thanks,

Shengdi

Re: Custom Print Widget in Experience Builder Not Allowing Multiple File Format Selection - ArcGIS Enterprise 11.4

Ankitkhanna — Mon, 15 Dec 2025 08:45:09 GMT

Hi @ShengdiZhang I am experiencing same issue on Enterprise 11.5. Can you please confirm if this has been fixed in 11.5?

Cheers,
Ankit

Re: Custom Print Widget in Experience Builder Not Allowing Multiple File Format Selection - ArcGIS Enterprise 11.4

ShengdiZhang — Tue, 16 Dec 2025 02:32:15 GMT

Hi @Ankitkhanna ,

I tested this issue in an 11.5 environment and can no longer reproduce the bug. Could you provide a sample print service for me to take a look at?

Thanks,

Shengdi

Re: Custom Print Widget in Experience Builder Not Allowing Multiple File Format Selection - ArcGIS Enterprise 11.4

Ankitkhanna — Tue, 16 Dec 2025 06:19:10 GMT

Hi @ShengdiZhang I have shared the print service URL in private direct message, please check.

Thanks, Ankit