topic Re: Basemap tool not allowing web map selection from org (and no thumbnails) in ArcGIS Experience Builder Questions

Basemap tool not allowing web map selection from org (and no thumbnails)

MatthewMalone — Mon, 27 Oct 2025 19:11:42 GMT

We recently obtained new aerial photos, which led me to add the older ones via a webmap using the Basemap tool. However, it only allows us to point to organizational groups versus picking a webmap from our org's content. Since I couldn't choose from a local webmap, I decided to try the URL to point towards the image service provided by our county. After loading the service, I uploaded an image for the thumbnail, but am unable to select and save the thumbnail image. The default world map thumbnail isn't bad, but I'd prefer to use our own if possible.

Thanks for any advice anyone may have!

-Matt Malone, City of Farmington Hills, MI

Re: Basemap tool not allowing web map selection from org (and no thumbnails)

Laura — Thu, 30 Oct 2025 18:10:13 GMT

What is the orgs setting?

i created a custom group of all my different base maps plus some Esri base maps and all images come through.

Re: Basemap tool not allowing web map selection from org (and no thumbnails)

MatthewMalone — Fri, 31 Oct 2025 18:16:11 GMT

Just a small addendum: I did create a custom basemap group that the basemap widget can point, allowing me to choose which basemaps to include. However, I could've SWORN there was an option to just add an individual webmap as a basemap (if saved as such) in your org, regardless of if it was in a custom group or not.

Thanks!

-Matt