topic Re: Elevation Profile Widget - custom elevation layer in ArcGIS Experience Builder Questions

Elevation Profile Widget - custom elevation layer

StephenKing3 — Fri, 18 Feb 2022 15:47:35 GMT

Hi,

I'm trying to set up the elevation profile widget in Experience Builder and would like to use a custom elevation layer, however, when I insert the URL for the custom layer, it is not accepted - I get the error 'Enter the URL for a valid elevation layer service'.

I created the elevation layer service from ArcGIS Pro using 'share as web service' from my elevation surfaces ground layer and this has uploaded as a tiled elevation service on ArcGIS online.

Can anyone advise what else is required?

Thank you.

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Fri, 18 Feb 2022 16:21:52 GMT

Hi @StephenKing3 ,

To create a web elevation layer, please follow these steps: Share a web elevation layer—ArcGIS Pro | Documentation

This would create an Elevation Layer item into your organization, for example: NZ Elevation - Overview (arcgis.com). You will want to then use the service's URL for the widget, for example: https://services1.arcgisonline.co.nz/arcgis/rest/services/Elevation/New_Zealand_Elevation/ImageServer

Notice the service ends with "ImageServer".

Re: Elevation Profile Widget - custom elevation layer

StephenKing3 — Fri, 18 Feb 2022 16:34:00 GMT

Hi @AlixVezina, thank you, that's what I have done. In ArcGIS Online the elevation layer is visible and it is categorized as 'Elevation Layer (hosted)'. The URL is https://tiles.arcgis.com/tiles/..../ImageServer, but it doesn't seem to work. I can add the layer in scene viewer and it allows me to generate an elevation profile from the tool in the viewer. Experience Builder does not like the URL for some reason.

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Fri, 18 Feb 2022 16:47:42 GMT

@StephenKing3 please would you be able to verify that your service has a cacheType of Elevation? For example:

Re: Elevation Profile Widget - custom elevation layer

StephenKing3 — Fri, 18 Feb 2022 16:57:36 GMT

@AlixVezina , no, it doesn't have any reference to cacheType.

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Fri, 18 Feb 2022 17:01:55 GMT

@StephenKing3 that would be the reason why the Elevation Profile cannot use that service. Let me look into this a little more and I'll get back to you.

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Tue, 22 Feb 2022 19:58:26 GMT

Hi @StephenKing3 , right now elevation layers without the "Elevation" cacheType property are not supported in the web map or as a custom elevation service for this widget, but they are supported in the web scene. We are investigating to see if we can support them in the web map in the future.

As a workaround, you may add the service to a web scene and use that web scene in your ExB application, or you can create a a tile package and elevation layer with the "Elevation" cacheType property by following the steps provided here, under: Create a tile package for a web elevation layer . The tiling scheme must use LERC compression.

Re: Elevation Profile Widget - custom elevation layer

StephenKing3 — Thu, 24 Feb 2022 13:47:16 GMT

Hi @AlixVezina, the web scene in ExB provides a good solution for now. Many thanks.

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Tue, 01 Mar 2022 23:39:03 GMT

Hi @StephenKing3 ,

I just wanted to loop back and confirm: after looking into this more, we've concluded the official guidance will be to publish the service following the guidance here Share a tile package—ArcGIS Pro | Documentation as indicated in my previous comment.

There is currently an issue with .tpkx packages where the cacheType: Elevation property is not being added to the the tile package. Due to this, the elevation layer created is missing this information in the REST endpoint.

I would recommend following the steps above, making sure to use LERC compression and the .tpk format to create your tile package and publish your tiled elevation service. Then, the service should be usable as a custom service in your web map for the Elevation Profile widget in Experience Builder.

Re: Elevation Profile Widget - custom elevation layer

BillFox — Fri, 30 Dec 2022 19:24:17 GMT

does this help? https://pro.arcgis.com/en/pro-app/latest/help/sharing/analyzer-warning-messages/24110-custom-elevation-surfaces-are-not-supported-in-a-web-scene-custom-surfaces-will-be-dropped-fro.htm

Re: Elevation Profile Widget - custom elevation layer

RandyMcGregor3 — Wed, 18 Jan 2023 15:30:30 GMT

I don't see the Elevation Profile widget in ExB. I'm using Portal for ArcGIS. Is it only available for ArcGIS Online?

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Wed, 18 Jan 2023 15:37:08 GMT

@RandyMcGregor3 it's only available starting at Enterprise 11.0: Widgets—ArcGIS Experience Builder | Documentation

Re: Elevation Profile Widget - custom elevation layer

RandyMcGregor3 — Wed, 18 Jan 2023 15:38:37 GMT

Thanks!

Re: Elevation Profile Widget - custom elevation layer

sigccil — Wed, 25 Oct 2023 20:13:29 GMT

Hey AlixVezina,

This is still the issue a year later and I have been using the document you linked too to create my own custom tile. Is this something you could add to the documentation since it might help others?

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Wed, 25 Oct 2023 20:48:23 GMT

@sigccil Yes, that's a good thought. Following this original report, we've added a note in the documentation with these resources: Elevation Profile widget—ArcGIS Experience Builder | Documentation

Re: Elevation Profile Widget - custom elevation layer

imansbburg — Tue, 09 Sep 2025 19:39:38 GMT

I can't add my own custom elevation as the 'ground' in a web scene, nor can i set it as a default elevation layer in my org. how do i make it have the 'elevation' cache type?

Re: Elevation Profile Widget - custom elevation layer

becyr — Fri, 26 Sep 2025 18:26:11 GMT

@AlixVezina is it required to have an image service to publish out the elevation layer?

Re: Elevation Profile Widget - custom elevation layer

AlixVezina — Tue, 30 Sep 2025 17:28:26 GMT

Hi @becyr , please see this documentation for details > Publish hosted elevation layers—ArcGIS Online Help | Documentation