topic Re: Edit Widget in Experience Builder fails to load after June 2025 Update in ArcGIS Experience Builder Questions

Edit Widget in Experience Builder fails to load after June 2025 Update

LindsayRaabe_FPCWA — Tue, 08 Jul 2025 07:21:19 GMT

We have found that in some of our Experience Builder webapps, the Edit widget is failing to load up properly after the June 2025 updates have been applied. In troubleshooting the issue, it also seemed to be inconsistent for different users despite all being the same user type and role plus in the same groups.

After trying to recreate the Edit widget from scratch in one Experience Builder, we thought we had fixed it. So we deleted the original, renamed the new one back to "Edit" and , oh wait - nope still not working. Rename to something else, and it works!!

Moving on to the 2nd EB app that I've found with this problem, and I implement the same fix as above and get similar results - 1 works and 1 doesn't where the new one was loaded in side-by-side with the old one.

Anyone else finding issues with their Edit widgets post updates?

Both edit widgets are identical.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

Laura — Tue, 08 Jul 2025 20:38:21 GMT

Mine have all supposedly been working fine.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

TianWen — Wed, 09 Jul 2025 02:00:50 GMT

We cannot reproduce the issue. We would be happy to further investigate it if a sample app could be provided. Thanks!

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

LindsayRaabe_FPCWA — Wed, 09 Jul 2025 15:24:43 GMT

OFFICIAL

If you want to send me usernames, I'm happy to share the apps to you to examine. I think I've got another one that needs to be done still.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

LindsayRaabe_FPCWA — Wed, 09 Jul 2025 23:22:34 GMT

Looks like it could be a Cookie issue. Had a user try forced refresh and that didn't work, but clearing their Cookies did. Will monitor. Still happy to share if you want to investigate at all as it didn't start happening until after the updates.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

TianWen — Thu, 10 Jul 2025 02:04:06 GMT

I've sent them to you via Direct Message. Thank you!

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

ChelseyAiton2 — Tue, 22 Jul 2025 16:42:17 GMT

@LindsayRaabe_FPCWA Did clearing the cookies solve the issue? We are experiencing the same thing. It seems very random.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

LindsayRaabe_FPCWA — Wed, 23 Jul 2025 05:21:41 GMT

I believe so. I have my browser set to Clear cookies automatically on close. I personally never saw the issues and pretty sure it has cleared it on others machines too. I actually started using this setting to fix cookie issues with Community and other Esri things in the past.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

WillAnderson — Wed, 01 Oct 2025 22:44:12 GMT

Hi - Did you ever get this resolved? After a hefty Web Appbuilder --> Experience migration for all our clients, our users are experiencing the same issue you describe about inconsistent edit widget editability that seems tied to their browser cookies/cache. This has caused them to easily hate the new "experiences" and see them as buggy, despite my prompting them to (temporarily) run in incognito mode (an understandably clunky process for them). Haven't found a bug registered for this. Thanks.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

WillAnderson — Wed, 01 Oct 2025 23:03:21 GMT

Hi Chelsey - Did you resolve this issue? We are experiencing the same after migrating dozens of apps from Web Appbuilder. Argh.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

LindsayRaabe_FPCWA — Thu, 02 Oct 2025 06:52:14 GMT

You can set your browser (Edge at least) to clear cookies from certain sites on close. Still not ideal, but it's an option in the short term.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

WillAnderson — Thu, 02 Oct 2025 16:33:43 GMT

Thanks, Lindsay. Yes, we have users deleting cookies, though not ideal to ask hundreds of users to configure browser cookies or use incognito mode. Working with Support to help get this one over the goal line via an update.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

ChelseyAiton2 — Thu, 02 Oct 2025 17:08:35 GMT

For most everyone it seems to have resolved itself, except one user. I'll have to try Lindsay's last suggestion for clearing cookies on certain sites.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

WillAnderson — Thu, 02 Oct 2025 17:10:46 GMT

OK, thank you Chelsey.

Re: Edit Widget in Experience Builder fails to load after June 2025 Update

LindsayRaabe_FPCWA — Sun, 05 Oct 2025 23:48:17 GMT

Keep us posted!