topic Issue with Zooming to Polygon Features Using Search Widget and Custom Locator in ArcGIS Experience Builder Questions

Issue with Zooming to Polygon Features Using Search Widget and Custom Locator

dhan — Tue, 10 Jun 2025 00:38:02 GMT

Hello,

I've created a custom composite locator, comprised of a couple feature locators, which was then uploaded onto AGOL and incorporated into the search widget of my Experience Builder. However, when I set my triggers to "zoom to", the map instead zooms out instead of towards the feature. While I could set my zoom scale to custom, this would only work for certain features since some features are much smaller or larger than the set scale.

The custom locator has been added as a new search source, and the search does seem to find the relevant results, but it is more of a matter of the proper zoom level when I click on the search results.

Thanks

Re: Issue with Zooming to Polygon Features Using Search Widget and Custom Locator

ShengdiZhang — Wed, 11 Jun 2025 01:22:43 GMT

Hi @dhan ,

Can you share with me the locator URL and a sample search input?

Thanks,

Shengdi

Re: Issue with Zooming to Polygon Features Using Search Widget and Custom Locator

becyr — Thu, 28 Aug 2025 13:21:43 GMT

@ShengdiZhang I am having the same issue. the custom locator was based on a polygon layer. When using the locator in ArcGIS pro it zooms in to the actual polygon extent but in experience builder it zoom-out to the full map extent.

Experience Builder

ArcGIS Pro

ArcGIS Online

It seems like the issue is with experience builder. I tested the locator on the same map in ArcGIS Online and ArcGISPro. It works just fine. But experience builder 😞

Re: Issue with Zooming to Polygon Features Using Search Widget and Custom Locator

ShengdiZhang — Fri, 29 Aug 2025 06:16:59 GMT

Hi @becyr ,

Thank you for the feedback. If you’d like, please DM me your custom locator URL, and we can test it together after the bug is resolved.

Thanks,

Shengdi

Re: Issue with Zooming to Polygon Features Using Search Widget and Custom Locator

becyr — Fri, 29 Aug 2025 21:12:23 GMT

Hi @ShengdiZhang was it confirmed to be a bug?

Re: Issue with Zooming to Polygon Features Using Search Widget and Custom Locator

ShengdiZhang — Mon, 01 Sep 2025 01:34:32 GMT

Yes, it was confirmed to be a bug.

Re: Issue with Zooming to Polygon Features Using Search Widget and Custom Locator

becyr — Fri, 12 Sep 2025 20:07:18 GMT

Hi @ShengdiZhang

Could you please share the bug "ticket" so I can track it.