topic Re: Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3 in ArcGIS Experience Builder Questions

Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3

TaylorDenniston2 — Tue, 27 May 2025 18:37:31 GMT

When I try to add the ArcGIS World Geocoder as the locator source in the the Search Widget, it just spins and never creates a connection.

It only works with all my other sources, just not the World Geocoder. Any ideas?

Re: Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3

ShengdiZhang — Wed, 28 May 2025 01:33:26 GMT

Hi @TaylorDenniston2 ,

Please add the following message actions to the search widget:

Record Selection Changes - Map - Zoom to
Records Created - Map - Show on map

I tested it in an 11.3 environment, and it looks good.

Regards,

Shengdi

Re: Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3

TaylorDenniston2 — Mon, 02 Jun 2025 21:11:55 GMT

Thank you ShengdiZhang for responding. What I meant by "it just spins" is the locator does not make a connection to the Search Widget. See the attached screen shot that shows the "busy" indicator. It will continuing displaying the "busy" indicator all day.

Re: Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3

ShengdiZhang — Tue, 03 Jun 2025 09:23:40 GMT

Hi, are there any errors in the Console? You can find the Console in Chrome settings - Developer Tools:

If you add the utility via URL, does it work?

Regards

Shengdi

Re: Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3

TaylorDenniston2 — Thu, 05 Jun 2025 13:53:51 GMT

I am getting an unexpected token request error? The URL for the locator is set to reference back to my portal for some reason? see attached.

Re: Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3

ShengdiZhang — Fri, 06 Jun 2025 06:24:14 GMT

We did have some known bugs related to utility login in 11.3, but this issue doesn’t appear to match any of them. Since I can't reproduce the bug on my side, I recommend reaching out to our Support team to help reproduce it.

In the meantime, could you try opening the locator URL directly to see if any warnings appear? Also, if you add the locator by URL (not choose from the Organization utility), does it work as expected?

Re: Cannot add Arcgis World Geocoder to Search Widget in Experience Builder 11.3

TaylorDenniston2 — Fri, 06 Jun 2025 14:58:28 GMT

I did try to the URL route, but unfortunately was meet with the same results. However, we upgraded to version 11.5 and it works now.

Thank you for all of your help with this issue.

-Taylor