Unwanted pop-ups after running trace

LucVanDijk — Fri, 27 Dec 2024 12:02:33 GMT

I have discovered what seems to be a bug in the ArcGIS Experience Builder. The issue is that when the map widget has pop-ups disabled, pop-ups still appear after running a trace with the trace widget.

Reproduction steps:

Start Experience Builder
Create a new Web Experience using the 'blank fullscreen' template
Add a map widget to the canvas.
Select a web map that contains a utility network dataset including at least one named trace configuration.
In the map widget configuration, disable pop-ups.
Add a utility network trace widget to the canvas and connect it to the map widget.
Save, publish and open (view) the web experience.
Click on any object and notice that no pop-up appears (because they are disabled; this is expected).
Run a trace using the trace widget.
Click on any object and notice that a pop-up appears. This is unexpected.

Notes:

Clearing the trace results does not change the outcome: pop-ups still appear when clicking objects.
The only way to get rid of the pop-ups is to refresh the page.
I have tested this in Experience Builder Portal edition on Enterprise 11.3, as well as Developer Edition 1.14 and 1.16. All yield the same results.
I also tested this with Utility Network version 6 and version 7 datasets. These also yield the same results.

Does anybody recognize this behaviour? If it turns out to be a bug, I'm hoping to find a workaround until it's patched.

Thanks in advance and happy holidays!

Re: Unwanted pop-ups after running trace

AlixVezina — Fri, 27 Dec 2024 16:08:38 GMT

Hi @LucVanDijk , thanks for posting the detailed steps! This does look like a bug and we'll look into it. Thank you!

Re: Unwanted pop-ups after running trace

LucVanDijk — Wed, 12 Feb 2025 10:18:34 GMT

Hi @AlixVezina , could you provide an update on this bug? I have monitored the Bugs page but haven't seen this logged there. Any news is welcome 🙂

Re: Unwanted pop-ups after running trace

AlixVezina — Wed, 12 Feb 2025 14:59:21 GMT

@LucVanDijk This will be fixed in the next update of ExB Developer Edition (in March) and in Enterprise 11.5.

topic Re: Unwanted pop-ups after running trace in ArcGIS Experience Builder Questions

Unwanted pop-ups after running trace

Re: Unwanted pop-ups after running trace

Re: Unwanted pop-ups after running trace

Re: Unwanted pop-ups after running trace