topic Experience Builder print widget issue with imagery in ArcGIS Experience Builder Questions

Experience Builder print widget issue with imagery

SaritaKarki1 — Thu, 06 Feb 2025 20:15:13 GMT

I'm encountering an issue with the print widget in Experience Builder when using a specific imagery map service layer (published via image server). When I try to print the map with the imagery layer turned on, the printout doesn't include the imagery; instead, it shows a checkerboard pattern. I've attached the map for reference.

Has anyone experienced this issue before? Thank you.

Re: Experience Builder print widget issue with imagery

ShengdiZhang — Sat, 08 Feb 2025 01:54:51 GMT

Hi @SaritaKarki1 ,

This bug seems to be reproducible only with some specific data.

Can you share this layer with me? If you cannot share it, can you contact our Support team to help reproduce your issue?

Thanks,

Shengdi

Re: Experience Builder print widget issue with imagery

SaritaKarki1 — Mon, 10 Feb 2025 20:23:43 GMT

Thank you. I will contact support team.

Re: Experience Builder print widget issue with imagery

BillFox — Mon, 10 Feb 2025 21:11:52 GMT

like this?

https://support.esri.com/en-us/knowledge-base/problem-mosaic-datasets-display-a-checkerboard-pattern--000013975