topic I just need popups to work in ArcGIS Experience Builder Questions

I just need popups to work

Rick_O_Hara — Sat, 07 Dec 2024 22:39:35 GMT

Where do you turn on popups in experience builder?

Were they removed? Is there an esri issue?

There really seems to be no information on this online.

Please and thanks.

Re: I just need popups to work

RClavero — Sun, 08 Dec 2024 15:05:02 GMT

Hello @Rick_O_Hara, are pop-ups enabled on the web map? Or let's say, do you see them on the web map (in Map Viewer; without opening the Experience Builder app)?

Re: I just need popups to work

Rick_O_Hara — Sun, 08 Dec 2024 15:58:34 GMT

I opened it in map viewer, and no, they do not work.

I went through a similar process to share a scene with mostly the same data. The scene has popups in the same experience builder app.

Thanks @RClavero

Re: I just need popups to work

Rick_O_Hara — Sun, 08 Dec 2024 16:29:46 GMT

I may need to live with the Feature Info widget as a work around. I would appreciate any further input though. Thanks again.

Re: I just need popups to work

RClavero — Sun, 08 Dec 2024 22:07:09 GMT

When you say that in Map Viewer 'they do not work', can you enable them? See this doc for reference.

To add a bit more context, I'm asking because of this: "When you configure layer pop-ups in Map Viewer, the configurations will be saved with the map. (...). Configured pop-ups will display across apps such as ArcGIS Instant Apps, ArcGIS StoryMaps, ArcGIS Dashboards, and so on." (Source)

Re: I just need popups to work

Ke_Xu — Mon, 09 Dec 2024 01:33:49 GMT

Hi @Rick_O_Hara,

When you open the web map in Map viewer, the pop-ups should be toggled on. Then popup will be shown in Exb.

Thanks,

Re: I just need popups to work

Rick_O_Hara — Mon, 09 Dec 2024 02:23:42 GMT

Thanks @Ke_Xu I appreciate you writing.

I don't have an option to toggle them on.

Re: I just need popups to work

Rick_O_Hara — Mon, 09 Dec 2024 02:29:03 GMT

I don't believe it. That button was hiding all the way over there. This hasn't been an issue for me before. They've always just been on. Thanks.