topic Re: Map Widget Not Showing Organization Basemaps in ArcGIS Experience Builder Questions

Map Widget Not Showing Organization Basemaps

Anonymous User — Mon, 25 Jan 2021 20:25:19 GMT

I've enabled the basemap tool for a web map widget but our organizations basemaps don't show up as choices. I have a basemap group configured for our organization and other web maps/apps show my custom basemaps without issue. I'm seeing this in 10.8.1 portal but not AGO.

Re: Map Widget Not Showing Organization Basemaps

Anonymous User — Tue, 23 Feb 2021 19:34:21 GMT

We're also seeing the same behaviour (Portal 10.8.1). Hopped on here hoping for an answer or workaround.

Did you resolve this? If not, I'll submit a ticket with tech support.

Re: Map Widget Not Showing Organization Basemaps

DaveFullerton — Tue, 23 Feb 2021 20:38:32 GMT

I am experiencing this problem with the Developer Edition v1.3, not in Preview, but when I deploy it to the production server.

Re: Map Widget Not Showing Organization Basemaps

Anonymous User — Tue, 23 Feb 2021 21:12:50 GMT

I did not find a resolution to this yet.

Re: Map Widget Not Showing Organization Basemaps

Anonymous User — Wed, 24 Feb 2021 14:59:49 GMT

Just following up with this.

It's a known bug (BUG-000134191) and is in the current product plan for Experience Builder, so hopefully resolved in a future release soon.

Re: Map Widget Not Showing Organization Basemaps

Anonymous User — Wed, 24 Feb 2021 15:04:28 GMT

Thank you for following up. You beat me to the Tech Support call.

Re: Map Widget Not Showing Organization Basemaps

Grant-S-Carroll — Fri, 19 Mar 2021 23:49:32 GMT

I experienced the same using ExB Dev Edition against Enterprise. I worked around it by creating my own basemap widget which will only pull in the organisation basemaps. Code attached if anyone wants it, it s basically the JS API basemap widget with a call to get the organisation basemaps, have not tested it against AGOL.

Re: Map Widget Not Showing Organization Basemaps

Anonymous User — Wed, 24 Mar 2021 12:12:23 GMT

Just closing the loop, this has been resolved in 10.9 Enterprise

From https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDEzNDE5MQ==

BUG-000134191

Synopsis: In ArcGIS Enterprise, the Basemap widget of ArcGIS Experience Builder does not list the custom basemaps defined in the portal.

Bug Number: BUG-000134191

Submitted: Sep 29, 2020

Modified: Mar 23, 2021

Severity: Medium

Applies To: ArcGIS Enterprise

Version Found: No Version Found

Prog Language: N/A

Server: Windows 10.0 64 Bit

Client: Windows 10.0 64 Bit

Database: N/A

Locale: N/A

Status: Implemented

Version Fixed: 10.9

SP Fixed: N/A

Re: Map Widget Not Showing Organization Basemaps

GeorgeKhristoforov — Thu, 21 Oct 2021 17:52:37 GMT

Hello!

Faced with the same problem. Unfortunately using your widget didn't work for us. Maybe you have a new version of the widget? Or this version workable now?

Maybe we are installing it incorrectly...