topic Re: BUG: Some View Navigation Widget Quick Styles close Windows in ArcGIS Experience Builder Questions

BUG: Some View Navigation Widget Quick Styles close Windows

dcrGIS_asimm — Tue, 05 Aug 2025 19:42:51 GMT

In my xbuilder app I have created a window with a view navigation widget and the section widget with multiple views. The window opens after a user clicks a button in a splash window.

My issue was the view navigation widget that didn't behave as expected within a window. Every time I would click one of the view navigation widget text headers the window closes instead of changing to the appropriate section view within the window. It doesn't seem to matter if a window is set to be the splash screen or not.

After troubleshooting, I noticed the URL parameters change after clicking the header and the window closes:

https://experience.arcgis.com/experience/item id/page/Map?dlg=Guided-Tour&views=Introduction

becomes

https://experience.arcgis.com/experience/item id/page/Map?views=Legend

instead of

https://experience.arcgis.com/experience/item id/page/Map?dlg=Guided-Tour&views=Legend

After some more troubleshooting, I realized that this only happens when you pick certain quick styles for the view navigation widget. Specifically, the text header ones and the dot ones. It looks like certain quick styles don't pass the dlg= parameter (that I assume specifies the window) for some reason.

This issue isn't a problem when you use the arrow quick styles in the view navigator widget. I crossed out the ones I had issues with in the image below:

Re: BUG: Some View Navigation Widget Quick Styles close Windows

ShengdiZhang — Thu, 26 Sep 2024 01:58:50 GMT

Hi @dcrGIS_asimm ,

Which version of Experience Builder are you using? I cannot reproduce this bug on AGOL.

Regards,

Shengdi

Re: BUG: Some View Navigation Widget Quick Styles close Windows

dcrGIS_asimm — Tue, 05 Aug 2025 19:40:23 GMT

Hi @ShengdiZhang. Here is a video that displays the unexpected behavior I am seeing. Notice that after I click the tour button I see ?dlg= but when I click the next header in the Navigation View, the window unexpectedly closes and I lose the dlg parameter and get only Map? instead. The next time I open the window through the Help button and navigate through the tour I get the expected behavior with Map?dlg= This only appears to happen when I initially load the experience.

Note: I appear to be using Experience builder 1.18.0 according to the console.

(view in My Videos)

Re: BUG: Some View Navigation Widget Quick Styles close Windows

ShengdiZhang — Wed, 06 Aug 2025 07:30:30 GMT

Hi @dcrGIS_asimm , I can confirm that this is a bug, and we plan to include a fix in the next release of ArcGIS Online. Thanks for letting us know.

Re: BUG: Some View Navigation Widget Quick Styles close Windows

czahn2 — Thu, 28 Aug 2025 22:09:36 GMT

I am having this same issue in Enterprise 11.3. I did not have the issue until I set the Window as splash.