topic Re: Embedded panoramas not refreshing when moving between features in ArcGIS Experience Builder Questions

Embedded panoramas not refreshing when moving between features

MikeLelliott — Fri, 03 Apr 2020 09:45:58 GMT

Hi,

I'm trying to create a viewer of 360 panorama images using the Experience builder, where users can click on a point in the map and the Embed widget pulls the URL of each panorama from the attributes of the point.

The URL is created by combining the Pannellum standalone viewer link (details here: https://pannellum.org/documentation/examples/simple-example/) with the URL of the 360 image for each point.

This works perfectly when clicking on the first point, but it then won't refresh and load the new 360 view when clicking on the next point.

Any help on how to get the 360 view to refresh between each image would be much appreciated.

Thanks

Re: Embedded panoramas not refreshing when moving between features

DavidMartinez — Fri, 03 Apr 2020 20:36:49 GMT

Hi Mike,

Is the URL stored as an attribute in the feature layer for each point? What parameters does the URL have? Can you provide me to URL examples?

Thanks,

David

Re: Embedded panoramas not refreshing when moving between features

MikeLelliott — Fri, 03 Apr 2020 21:31:44 GMT

Hi David,

Yes, I have a full URL for each panorama for as an attribute of the feature, although I also tried constructing the URL for the panorama using an expression in the embed widget settings but got the same results.

Here's an example URL from Pannellum's website: https://cdn.pannellum.org/2.5/pannellum.htm#panorama=https%3A//pannellum.org/images/alma.jpg&autoLoad=true

Thanks

Re: Embedded panoramas not refreshing when moving between features

DavidMartinez — Fri, 03 Apr 2020 23:41:18 GMT

Hi Mike,

I will need to debug this and get back to you. This has worked for me with other 360 panorama images so I am not sure what is going on. For example, try these two URLs in two of your features: https://kuula.co/share/collection/7lPMY?fs=1&vr=1&zoom=1&sd=1&thumbs=1&chromeless=1&logo=-1

https://kuula.co/share/collection/7lPMG?fs=1&vr=1&zoom=1&sd=1&thumbs=1&chromeless=1&logo=-1

David

Re: Embedded panoramas not refreshing when moving between features

MikeLelliott — Mon, 06 Apr 2020 08:20:45 GMT

Hi David,

I've added in the links from Kuula and they work perfectly. However, I'd rather not move away from Pannellum if it can be avoided.

Thanks,
Mike

Re: Embedded panoramas not refreshing when moving between features

DavidMartinez — Fri, 10 Apr 2020 20:51:12 GMT

Hi Mike,

We tracked down the issue. We logged it and will get it fixed.

David

Re: Embedded panoramas not refreshing when moving between features

MikeLelliott — Tue, 14 Apr 2020 17:06:40 GMT

Thanks David, glad to hear it. Any idea on when the fix will be done?

Mike

Re: Embedded panoramas not refreshing when moving between features

DavidMartinez — Wed, 15 Apr 2020 17:25:18 GMT

Hi Mike,

This would be a 1.1 fix, which would be available mid-summer for both online and dev edition. Which edition are you using?

Thanks,

David

Re: Embedded panoramas not refreshing when moving between features

MikeLelliott — Thu, 16 Apr 2020 08:38:08 GMT

Hi David,

Thanks for the update. I've been using the online edition.

Mike

Re: Embedded panoramas not refreshing when moving between features

TonghuiMing — Tue, 02 Feb 2021 10:21:34 GMT

Hello @MikeLelliott

This should have been fixed with the release around July 2020. If you come across any other issues, please let us know. Thanks.

Tonghui

Re: Embedded panoramas not refreshing when moving between features

PeterMacKenzie2 — Thu, 19 Aug 2021 00:08:28 GMT

Hi @MikeLelliott . Any chance you can share what this experience builder app looks like? Or even a screenshot DM'd to me? I am keen to get one working with 360 images too. Thanks!

Re: Embedded panoramas not refreshing when moving between features

babarsac — Thu, 05 May 2022 20:58:15 GMT

@MikeLelliott @TonghuiMing @PeterMacKenzie2

I'm using Experience Builder built into Enterprise 10.9.1 and am running into the same issue. I've got Pannellum integrated via the Embed widget however it will only load the first image I click on.

Any ideas?

Re: Embedded panoramas not refreshing when moving between features

TonghuiMing — Sat, 07 May 2022 02:51:37 GMT

@MikeLelliott What are your environment details?

Re: Embedded panoramas not refreshing when moving between features

TonghuiMing — Sat, 07 May 2022 03:10:26 GMT

@babarsac - Based on both of your descriptions, it seems like an issue with similar URLs, however, I just tried the latest AGO environment as well as 10.9.1, and it looks fine:

In order to reproduce the issue and locate the problem, it could be helpful if you could provide your data, as well as how you configure the app/Embed widget.

If the data cannot be shared, you could reach out to Esri Tech support, the analysts will help with that.

Re: Embedded panoramas not refreshing when moving between features

babarsac — Fri, 13 May 2022 17:30:20 GMT

@TonghuiMing

I was able to get it working. Turns out I had some spelling errors in my URL request.

Re: Embedded panoramas not refreshing when moving between features

Andrew-Bowne — Tue, 05 Mar 2024 20:13:42 GMT

Has anyone been able to get this working with secured services? Each of our points have the 360 photos as attachments. I'm passing the attachment URL to pannellum but they won't load because they are secured. I tried passing a token in the URL with no luck either.