topic Re: Is there a way to add a map that references secured services to Experience Builder? in ArcGIS Experience Builder Questions

Is there a way to add a map that references secured services to Experience Builder?

James_Wadsworth — Tue, 27 Oct 2020 22:17:53 GMT

I am attempting to create a web app that references an existing ArcGIS Online map containing layers from a secured service. This functionality works fine in Web AppBuilder, but for some reason whenever I try to select the map as a data source in Experience Builder I just get the "loading" icon looping for infinity, never throwing an error or selecting the data. Selecting other maps from my content without secured service references seems to work fine.

Is this just a limitation of Experience Builder going forward, or are there any plans to enable this?

Image of "loading" icon that loops

Re: Is there a way to add a map that references secured services to Experience Builder?

DanJiang — Fri, 18 Dec 2020 07:34:14 GMT

Hi James,

We had an AGOL updates in December and I am wondering if the issue you mentioned is solved. If not, would you please provide more details such as which product platform you are using, online or enterprise or dev edition. And would you please check the browser's console for us to see whether there's an error?

Thanks,

Dan

Re: Is there a way to add a map that references secured services to Experience Builder?

James_Wadsworth — Mon, 01 Feb 2021 17:17:56 GMT

Hi Dan,

I checked today and it appears that there is still an issue with using a secured service in Experience Builder. The app no longer hangs as it did initially, but instead it pops open a REST API login window prompting me for credentials. When I log in, it gives me the error message "Could not access any server machines. Please contact your server administrator."

Any idea what might be causing this issue? It seems like a promising step in the right direction that it's asking for a login.

Thanks,

James

Re: Is there a way to add a map that references secured services to Experience Builder?

James_Wadsworth — Tue, 13 Apr 2021 17:27:38 GMT

Hi @DanJiang -- just wanted to check in and see if there were any updates on this? I realized I didn't tag you in my response back in February.

Thanks!

Re: Is there a way to add a map that references secured services to Experience Builder?

DanJiang — Thu, 15 Apr 2021 03:19:28 GMT

Hi @James_Wadsworth ,

Sorry for the late reply. It should work if you can log in successfully. Would you mind providing more information to help us target the issue? Does the server machine support oauth2.0 certification?

Re: Is there a way to add a map that references secured services to Experience Builder?

James_Wadsworth — Thu, 15 Apr 2021 16:43:24 GMT

Hi @DanJiang ,

No problem, thanks for getting back to me! I'm working with our team now on getting you some more information. It looks like the server I was trying to use does not support oauth2.0, but we're in the process of standing up our Enterprise deployment which will.

Once we've published a restricted service on that server, I'll test it out to see if that solves our problem and get back to you.

Re: Is there a way to add a map that references secured services to Experience Builder?

DanJiang — Fri, 16 Apr 2021 02:38:57 GMT

Sounds good. Thank you, @James_Wadsworth

Re: Is there a way to add a map that references secured services to Experience Builder?

ArmstKP — Mon, 26 Sep 2022 15:44:13 GMT

Any updates on this, I am having issues bringing in our secured service into E.B....?