topic Re: Labels do not show in the printed pdf in Experience Builder in ArcGIS Experience Builder Questions

Labels do not show in the printed pdf in Experience Builder

Shubhreet — Mon, 20 Nov 2023 16:46:10 GMT

Hello,

I have enabled labels for some data layers in my web map and a corresponding experience builder web app. I have included a print widget in my web app. The issue is that these labels even when put ON in the web app do not show in the printed pdf. Is there any solution to this?

Thanks,

Shubhreet

Re: Labels do not show in the printed pdf in Experience Builder

ShengdiZhang — Tue, 21 Nov 2023 03:23:47 GMT

Hi @Shubhreet ,

Can you use the Current map scale to print, and see if the labels are included in the printed file?

Regards,

Shengdi

Re: Labels do not show in the printed pdf in Experience Builder

Shubhreet — Tue, 21 Nov 2023 15:19:04 GMT

Hello @ShengdiZhang ,

Thank you for the response. I tried the solution provided by you but unfortunately it did not work.

Re: Labels do not show in the printed pdf in Experience Builder

ShengdiZhang — Wed, 22 Nov 2023 03:24:02 GMT

Can you share your map with me? My user account is she10946.

Re: Labels do not show in the printed pdf in Experience Builder

Shubhreet — Wed, 29 Nov 2023 15:36:22 GMT

Hello @ShengdiZhang ,

I might not be able to share the web app or web map with you. Is there a way you can still look for any solution?

Re: Labels do not show in the printed pdf in Experience Builder

ShengdiZhang — Thu, 30 Nov 2023 02:42:23 GMT

Hi, could you please contact the support team to see if they are able to reproduce your issue?

Re: Labels do not show in the printed pdf in Experience Builder

Shubhreet — Mon, 04 Dec 2023 16:31:47 GMT

Sure thanks @ShengdiZhang

Re: Labels do not show in the printed pdf in Experience Builder

StevenSGIS — Wed, 10 Jul 2024 21:57:42 GMT

Hi,

Did you ever find a solution to this problem?

Re: Labels do not show in the printed pdf in Experience Builder

MeghanBlair — Tue, 20 Aug 2024 17:39:18 GMT

Experiencing the same issue.

Re: Labels do not show in the printed pdf in Experience Builder

DavidHedges1 — Thu, 05 Sep 2024 15:28:13 GMT

Same issue for me ....☹️

Re: Labels do not show in the printed pdf in Experience Builder

GISAdmin39 — Thu, 03 Oct 2024 19:16:16 GMT

Also the same here. Anyone found a solution?

Re: Labels do not show in the printed pdf in Experience Builder

SusanneJoy1 — Mon, 19 May 2025 18:46:41 GMT

Hi! When I ran into this problem, I added a new print widget, formatted it in what I think was the same way, then deleted the old print widget. I don't know what was different between the two, but the second version successfully showed the labels on the printed pdfs!