topic embedded Experience Builder app wont load on iphone in ArcGIS Experience Builder Questions

embedded Experience Builder app wont load on iphone

Dena-s — Mon, 05 Aug 2024 15:52:53 GMT

We have an embedded experience builder map in a story map. The embed works great on a computer screen but on a phone I get an error with a link to the experience builder instead

Here is the website (scroll down to "events" on a phone to see issue, screen shot is below)

https://storymaps.arcgis.com/stories/0e41fd4d77684d90abfda18f10a1f22

How do I:

1 - get the app to load on a phone?

2 - if it cant, how can I alter the pop up text so it has a title and description?

Re: embedded Experience Builder app wont load on iphone

ShaneONeill_144 — Tue, 06 Aug 2024 11:37:24 GMT

Could you update the sharing settings of the Storymap so that I can access it to test?

As an alternative, you could just add a text box with the title and description of the Experience Builder app and then also include the link in there?

Re: embedded Experience Builder app wont load on iphone

ShaneONeill_144 — Tue, 06 Aug 2024 11:42:45 GMT

@Dena-s I have found the solution - in the options of the embedded Experience Builder app, choose the 'Embed options' button and change this setting to 'Live' under the 'Small screens' section.

Re: embedded Experience Builder app wont load on iphone

Dena-s — Mon, 12 Aug 2024 20:06:10 GMT

thank worked! thank you!