topic Re: Print widgit breaking after June 2024 update? in ArcGIS Experience Builder Questions

Print widgit breaking after June 2024 update?

EdHixson — Fri, 28 Jun 2024 11:59:34 GMT

Hi all

Since the new update went live has anyone else experienced their print widgit break, when our users are trying to take a snapshot and export it we just get this below

This seems to be happening across all users

Let me know if anyone has come across this

ATB

Re: Print widgit breaking after June 2024 update?

WorcesterGTSS — Fri, 28 Jun 2024 12:52:38 GMT

We are experiencing this same issue in our public facing app. We have the print widget configured to print as jpg or pdf and both options fail.

Re: Print widgit breaking after June 2024 update?

EdHixson — Fri, 28 Jun 2024 12:57:18 GMT

Ahhh okay so it is, so most likely ESRi issues

I have just double check and we are having the issue with all formats, fingers crossed there is a fix soon

Re: Print widgit breaking after June 2024 update?

WorcesterGTSS — Fri, 28 Jun 2024 15:39:10 GMT

I just tried it again, and the widget is printing successfully now.

Re: Print widgit breaking after June 2024 update?

WorcesterGTSS — Fri, 28 Jun 2024 15:58:57 GMT

Update: Still not consistently working. Sometimes the Result column populates with a link to a printed map, but if you click on the link, nothing happens.

Re: Print widgit breaking after June 2024 update?

Laura — Fri, 28 Jun 2024 19:58:13 GMT

I contacted support and they said it has been resolved and to let them know if you experience otherwise.

Re: Print widgit breaking after June 2024 update?

WorcesterGTSS — Fri, 28 Jun 2024 20:01:49 GMT

Great, thank you. It seems to be working fine now.

Re: Print widgit breaking after June 2024 update?

EdHixson — Tue, 02 Jul 2024 09:59:20 GMT

Thank you!

Re: Print widgit breaking after June 2024 update?

BlakeMorrison — Fri, 05 Jul 2024 02:44:16 GMT

I'm able to print using already existing print widgets. But unable to setup any new print widgets. Specifically, I can add a new widget but not select any print service.

Re: Print widgit breaking after June 2024 update?

LakshmiRajeevKumar — Mon, 07 Apr 2025 07:29:32 GMT

Hi, do you know if there is still trouble with the print widget? I am trying to set it up, but it is showing the same error as mentioned above. Tried in other community posts as well but couldn't get a solution. Is it something with the configuration or on Esri's end?