topic Re: Experience Builder Developer - Download Does not Work in ArcGIS Experience Builder Questions

Experience Builder Developer - Download Does not Work

ericsamson_tract — Wed, 26 Jun 2024 00:06:08 GMT

When attempting to download my experience builder application, I receive a a "Not Found" message on screen. Within my server terminal, I get the following error messages:

[Error: ENOTEMPTY: directory not empty, rmdir 'C:\Users\Eric\Documents\dev\experience_builder\arcgis-experience-builder-1.14\ArcGISExperienceBuilder\server\temp\0\cdn\6\widgets\draw-custom\dist\runtime'] { errno: -4051, code: 'ENOTEMPTY', syscall: 'rmdir', path: 'C:\\Users\\Eric\\Documents\\dev\\experience_builder\\arcgis-experience-builder-1.14\\ArcGISExperienceBuilder\\server\\temp\\0\\cdn\\6\\widgets\\draw-custom\\dist\\runtime' } [Error: ENOENT: no such file or directory, copyfile 'C:\Users\Eric\Documents\dev\experience_builder\arcgis-experience-builder-1.14\ArcGISExperienceBuilder\client\dist\widgets\layout\sidebar\src\setting\translations\sl.js' -> 'C:\Users\Eric\Documents\dev\experience_builder\arcgis-experience-builder-1.14\ArcGISExperienceBuilder\server\temp\0\cdn\6\widgets\layout\sidebar\src\setting\translations\sl.js'] { errno: -4058, code: 'ENOENT', syscall: 'copyfile', path: 'C:\\Users\\Eric\\Documents\\dev\\experience_builder\\arcgis-experience-builder-1.14\\ArcGISExperienceBuilder\\client\\dist\\widgets\\layout\\sidebar\\src\\setting\\translations\\sl.js', dest: 'C:\\Users\\Eric\\Documents\\dev\\experience_builder\\arcgis-experience-builder-1.14\\ArcGISExperienceBuilder\\server\\temp\\0\\cdn\\6\\widgets\\layout\\sidebar\\src\\setting\\translations\\sl.js' }

These files do exist and appear to be fine. Everytime I try to re-download, I actually get different error messages each time, which leads me to think these aren't very helpful at all.

Any suggestions?

Re: Experience Builder Developer - Download Does not Work

Junshan_Liu — Wed, 26 Jun 2024 03:01:02 GMT

Can you take a full screenshot of the error so I can see which files cause this error?

Re: Experience Builder Developer - Download Does not Work

MohammedHilal_K — Wed, 26 Jun 2024 06:40:56 GMT

Hi,
try with the below code which you can run from server folder.

node -e "require('./src/middlewares/dev/apps/app-download.js').zipApp('0', 'app.zip')

Here, '0' is the appID and 'app.zip' u can rename as per your wish.

Re: Experience Builder Developer - Download Does not Work

JeffreyThompson2 — Wed, 26 Jun 2024 12:20:45 GMT

https://community.esri.com/t5/arcgis-experience-builder-questions/possible-solution-if-the-exb-download-fails/m-p/1313421/page/2

This is a commonly encountered issue. It appears to have multiple causes and solutions. See this thread for different ways people have dealt with it. The simplest possible solutions are running your command prompt in Admin mode and disabling your antivirus/firewall software, so start with those.

Re: Experience Builder Developer - Download Does not Work

ericsamson_tract — Wed, 26 Jun 2024 14:22:56 GMT

Thank you all for the suggestions, didn't realize how common this was. This should really be in the documentation or a note in the actual application when attempting to download.

My issue was my virus protection. We had to turn it off temporarily for the download to work. Working with IT for a permanent solution.

Re: Experience Builder Developer - Download Does not Work

ericsamson_tract — Wed, 26 Jun 2024 14:23:40 GMT

Thank you! The issue was my antivirus software.