https://community.esri.com/t5/arcgis-experience-builder-questions/popup-s-requests-cancel-after-5-seconds/m-p/1407667#M11987 <P>Hi, I'm having issues with popups, that the request cancels after 5 seconds.&nbsp; I am using the newest version (1.14) of Experience Builder (Developer Edition).&nbsp; This doesn't match up with the&nbsp;esriConfig.request.timeout&nbsp; from the js api which is set to 60 seconds.&nbsp; I know its not ideal to have long load times for popups, but I'm running out of flexibility to simplify the geometry enough to get it under this threshold.&nbsp; How is ExB setting this 5 second timeout, and how can I change it?</P> Tue, 09 Apr 2024 18:29:48 GMT JoeRogan 2024-04-09T18:29:48Z https://community.esri.com/t5/arcgis-experience-builder-questions/popup-s-requests-cancel-after-5-seconds/m-p/1407667#M11987 <P>Hi, I'm having issues with popups, that the request cancels after 5 seconds.&nbsp; I am using the newest version (1.14) of Experience Builder (Developer Edition).&nbsp; This doesn't match up with the&nbsp;esriConfig.request.timeout&nbsp; from the js api which is set to 60 seconds.&nbsp; I know its not ideal to have long load times for popups, but I'm running out of flexibility to simplify the geometry enough to get it under this threshold.&nbsp; How is ExB setting this 5 second timeout, and how can I change it?</P> Tue, 09 Apr 2024 18:29:48 GMT https://community.esri.com/t5/arcgis-experience-builder-questions/popup-s-requests-cancel-after-5-seconds/m-p/1407667#M11987 JoeRogan 2024-04-09T18:29:48Z https://community.esri.com/t5/arcgis-experience-builder-questions/popup-s-requests-cancel-after-5-seconds/m-p/1685223#M22500 <P>Hello Joe,&nbsp;</P><P>I am having the same issue with the Experience Builder 1.19.&nbsp;</P><P>Have you found a solution for this?</P><P>Thank you!</P><P>&nbsp;</P> Thu, 19 Feb 2026 16:23:37 GMT https://community.esri.com/t5/arcgis-experience-builder-questions/popup-s-requests-cancel-after-5-seconds/m-p/1685223#M22500 DarinaTchountcheva 2026-02-19T16:23:37Z