topic Re: Experience Builder map not showing in ArcGIS Experience Builder Questions

Experience Builder map not showing

LucCournoyer — Thu, 08 Oct 2020 13:30:53 GMT

I'm working with Experience Builder and I can't get the map I select to show on my page. All I get is the waiting animation as shown in the picture below. It doesn't show in creation or live mode but I see it in the preview pane of the parameters of the widget (left side of the screen). It doesn't work with any type of web map (my content, live atlas or public maps). I tried with ArcGIS Online and on our ArcGIS Enterprise and it doesn't work on both. I don't get an error saying there is a problem with the map. All other elements on my page are displayed correctly.

I'm new to Experience Builder so maybe it's a beginner's error. Any clues?

Re: Experience Builder map not showing

DavidMartinez — Thu, 08 Oct 2020 16:41:09 GMT

Can you open the developer console and see if there are any errors? Which browser are you using?

David

Re: Experience Builder map not showing

LucCournoyer — Thu, 08 Oct 2020 17:04:19 GMT

Hi !

I use Chrome. Of course, it works with Firefox...

Thank you

Re: Experience Builder map not showing

Geoeki — Tue, 03 Nov 2020 08:47:00 GMT

Hi David...I have the same issue with Chrome. Everything works with Firefox.

Re: Experience Builder map not showing

DavidMartinez — Fri, 06 Nov 2020 07:06:54 GMT

Hi Ekrem,

Can you share your experience with me? My username is dmart. Are there any errors in the developer console?

Thanks,

David

Re: Experience Builder map not showing

SandraCHayden — Fri, 26 Feb 2021 23:55:16 GMT

I get the same error. I am using Chrome Version 88.0.4324.190 (Official Build) (64-bit).

I made a blank app with a map on a single page, which worked. Then I duplicated the map. The error is:

Re: Experience Builder map not showing

BrackenDavis — Fri, 27 May 2022 14:43:19 GMT

I'm having the same issue in Chrome 101.0.4951.67. It works fine in Firefox, but the map won't show up in Chrome, unless I resize the browser window, then the map will show up.

How do we resolve this issue? Most of my organization uses Chrome.

Re: Experience Builder map not showing

PatriciaJames — Fri, 26 Apr 2024 21:04:39 GMT

A member of the public experienced the same issue with one of our Public applications. We found that the computer was unable to support WebGL2 so the Chrome browser automatically disabled it and did not allow it to be reenabled. The application worked on FireFox but was very slow.