topic Views Navigation widget broken in small-screen view in ArcGIS Experience Builder Questions

Views Navigation widget broken in small-screen view

NeilWebber — Thu, 29 Feb 2024 16:41:32 GMT

Hi ESRI

The recent AGOL update seems to have broken something in the ExB Views Navigation widget. Every existing ExB app I have that incorporates this widget, and a brand new test app created today, all display the text:

Cannot read properties of null (reading 'appBuilderSync')

instead of the Nav widget, but only in the published small-screen version when viewed on phone screen. The widescreen versions still work ok, and the edit version in small-screen mode preview looks ok - it's just the published app that shows the error.

I'm reasonably sure that it's not an issue at my end, so hoping for a quick fix for this as it's broken a lot of my live apps (at least for mobile screen users). My organisation has raised a support ticket but I thought it useful to post here as well to see if others are experiencing the same issue (just in case it is our problem and not ESRI).

Thanks

Re: Views Navigation widget broken in small-screen view

Jianxia — Thu, 29 Feb 2024 17:20:34 GMT

Thanks for letting us know, @NeilWebber . We are looking it and will address it asap.

Re: Views Navigation widget broken in small-screen view

Jianxia — Fri, 01 Mar 2024 19:56:21 GMT

@NeilWebber, this issue is now addressed. Could you please help confirm it?

Re: Views Navigation widget broken in small-screen view

NeilWebber — Wed, 06 Mar 2024 16:46:24 GMT

Hi, yes this is fixed now as far as I can tell. Thanks for the rapid response.