topic Re: Custom PRINT TEMPLATE in ArcGIS Experience Builder Questions

Custom PRINT TEMPLATE

HariomPandya — Sat, 17 Feb 2024 20:20:28 GMT

can ANYONE help me in the custom print experience builder widget . print preview is not showing for my custom print select , if i change it to map only or any other like a-4 portrait it is working .
i want to have print preview for my custom print service custom template . please help me in this .

Re: Custom PRINT TEMPLATE

ShengdiZhang — Wed, 21 Feb 2024 09:38:38 GMT

Hi @HariomPandya ，

I wonder if you selected a different wkid for the print template. Currently, the Preview print extents does not support certain wkid.

Or can you share your app with me so that I can take a look at it? My username is she10946.

Thanks,

Shengdi

Re: Custom PRINT TEMPLATE

HariomPandya — Wed, 21 Feb 2024 10:28:38 GMT

Hi @ShengdiZhang , Actually when i debug the code for print widget for my custom layout the selected template is not having exportOptions{"Width","height" } also not getting maframeSize[0], and mapFrameSize[1]

Re: Custom PRINT TEMPLATE

ShengdiZhang — Thu, 22 Feb 2024 06:12:49 GMT

Hi, the print widget calculates the printing extent based on the "webMapFrameSize" stored in the Get Layout Templates Info Task.

Please check if you have "Get Layout Template Information Task" in your print service.

Another place to check is to open the Get Layout Templates Info Task - Execute Task - Execute Task (GET), to see if the list of values contains all custom layouts::

Shengdi

Re: Custom PRINT TEMPLATE

HariomPandya — Thu, 22 Feb 2024 13:11:28 GMT

Hi @ShengdiZhang , thanks for your response . i have added the get layout info task .from the arcgis pro and in arcgis pro it is showing all the values .

But in the rest sevice . what parameters should i pass to check and get the result i am confuswed in json

IT is showing this .

Re: Custom PRINT TEMPLATE

HariomPandya — Thu, 22 Feb 2024 13:13:48 GMT

HI @ShengdiZhang , i am missing something . i am not getting while publishing . in the export webmap i kept webmap as json "#" and layout item as blank . please help where i am lacking .

Re: Custom PRINT TEMPLATE

HariomPandya — Thu, 22 Feb 2024 19:08:14 GMT

@ShengdiZhang , i think , i am doing mistake while publishing via arcgis pro. In the layout item id what should i pass , for both export webmap and second is get layout info task .
I have a folder inside which all the layouts are there . now i opened one layout . after that from arcgis pro .i opened the export webmap tool , provide the layout item folder wherea all layouts are there , now i publish now i used get layout info , pass the same folder it shows json with all layout properties .
now i share both tool from there . still not working ,

in the layout_iteM_id what should i pass ?

Re: Custom PRINT TEMPLATE

ShengdiZhang — Fri, 23 Feb 2024 07:12:14 GMT

Hi, if you want to test the Get Layout Templates Info task, you can simply click the Submit Job (GET).

If you want to test the Export Web Map, you can leave the layout template empty to use the default layout, but should not leave the web map JSON as "#".

Below is an example of a Web Map JSON for an empty map:

{"operationalLayers":[{"layerType":"ArcGISTiledMapServiceLayer","url":"https://services.arcgisonline.com/arcgis/rest/services/Elevation/World_Hillshade/MapServer","id":"World_Hillshade_1081","title":"World_Hillshade","opacity":1,"minScale":0,"maxScale":0},{"type":"VectorTileLayer","styleUrl":"https://www.arcgis.com/sharing/rest/content/items/7dc6cea0b1764a1f9af2e679f642f0f5/resources/styles/root.json","id":"VectorTile_5394","title":"World Topographic Map","opacity":1,"minScale":0,"maxScale":0}],"mapOptions":{"extent":{"spatialReference":{"wkid":102100},"xmin":-18710885.945394468,"ymin":-2610763.50030847,"xmax":-2489114.0546055334,"ymax":11810763.500308469},"spatialReference":{"wkid":102100},"showAttribution":false},"exportOptions":{"dpi":96},"layoutOptions":{"titleText":"ArcGIS Web Map","customTextElements":[{"Date":"2/23/2024, 2:28:15 PM"}],"elementOverrides":{"North Arrow":{"name":"North Arrow","type":"CIMMarkerNorthArrow","visible":false}},"scaleBarOptions":{"metricUnit":"esriKilometers","metricLabel":"km","nonMetricUnit":"esriMiles","nonMetricLabel":"mi"},"legendOptions":{"operationalLayers":[]}}}

Re: Custom PRINT TEMPLATE

HariomPandya — Fri, 23 Feb 2024 07:20:58 GMT

I checked . results are coming , i think i am facing issue while publishing

Re: Custom PRINT TEMPLATE

ShengdiZhang — Fri, 23 Feb 2024 07:27:06 GMT

Hi, usually the Layout Item ID should be empty as this will set a default value for the layout task. If the default value is not set, passing in an empty layout item ID will return information for all layouts. However, if the default value is set, passing in an empty Layout Item ID will only return information for that layout.

Can you try setting the Layout Item ID to null in both tasks and then publishing the service again to see if that fixes the bug?

If that still doesn't solve the problem, you can send me the print service, the preview extents have a lot of parts to do with it, and without the service, it's hard to find the real problem.

Shengdi

Re: Custom PRINT TEMPLATE

HariomPandya — Fri, 23 Feb 2024 07:28:04 GMT

Hi @ShengdiZhang , i am directly publishing both task from pro to enterprise . is there something i have to check from server folder

Re: Custom PRINT TEMPLATE

HariomPandya — Fri, 23 Feb 2024 07:34:27 GMT

Ok let me try this , and will let you know . Thank you so much

Re: Custom PRINT TEMPLATE

HariomPandya — Fri, 23 Feb 2024 07:40:58 GMT

The server is of client and thats why you will not get access .
Will you please guide me somethings else where i can look upon

Re: Custom PRINT TEMPLATE

HariomPandya — Tue, 27 Feb 2024 12:29:59 GMT

Hi @ShengdiZhang
Hi can you help me in custom print layout. What Format should i give in Author . currently in my print service hasAuthorText is coming false . i wants this to be true .i am working in arcgis pro .

Re: Custom PRINT TEMPLATE

ShengdiZhang — Wed, 28 Feb 2024 06:39:18 GMT

I was unable to add the author to the layout myself. However, you can add a custom text element as a workaround.

Shengdi

Re: Custom PRINT TEMPLATE

DOTPGIS — Wed, 11 Jun 2025 22:37:53 GMT

Did you find a solution for this? I am having a similar issue. 😩