topic Survey in Experience Builder does not show thank you screen on submittal in ArcGIS Experience Builder Questions

Survey in Experience Builder does not show thank you screen on submittal

Anonymous User — Fri, 15 May 2020 19:53:36 GMT

I have created an experience with a Survey123 form embedded. I can take the survey in the experience but when submitted the Thank You screen does not show. When I access the survey directly a browser and take the survey the Thank You screen shows when a survey is submitted

Re: Survey in Experience Builder does not show thank you screen on submittal

DavidMartinez — Mon, 18 May 2020 21:20:07 GMT

Hi Robert,

Thanks for reporting this. It is because the top screen of the survey isn't shown after you hit the submit button, it stays anchored at the bottom. This is where the message displays as shown below. I will get this logged and will take a look.

Thanks,

David

Re: Survey in Experience Builder does not show thank you screen on submittal

ZhifangWang — Tue, 01 Dec 2020 08:49:35 GMT

Hi @Anonymous User ,

Just FYI, the issue has been fixed in the September 2020 update of Experience Builder with ArcGIS Online. You should be able to see the thank you screen content of the embedded survey now. Please let us know if you still observe any issues.

Thanks again for your feedback.

Re: Survey in Experience Builder does not show thank you screen on submittal

RobertAnderson3 — Wed, 17 Feb 2021 18:59:37 GMT

Hi @ZhifangWang @DavidMartinez on my Experience Builder the thank you screen from the Survey123 shows no problem, however it only displays for a couple seconds before refreshing automatically, is there any way to change this behaviour?

Re: Survey in Experience Builder does not show thank you screen on submittal

aam — Tue, 04 Feb 2025 16:43:52 GMT

I just experienced the same problem. Is anyone else having the same issue?