idea Print Widget compatible with Subtype Group Layers in ArcGIS Experience Builder Ideas

Print Widget compatible with Subtype Group Layers

LindseyStone — Thu, 18 Dec 2025 22:19:53 GMT

With recent release of Enterprise and ArcGIS Online the Search, Map Layers, and Table Widgets are now compatible with Subtype Group Layers. I suggest that the Print Widget also be compatible with Subtype Group Layers. Currently if I have a map that contains these Subtype Group Layers the print fails. Many of my maps are information that contain Utility Networks that best load with Subtype Group Layers. My end users sometimes will put up an area that shows where the utilities and then Print it via the Print Widget to be used as an exhibit attachment to a document or sending information to others. At least that is what they did in WebApp Builder.

By not having the Print widget compatible with Group Subtypes, then these types of maps I can't utilize the Print widget making my new Experience Builder Applications with less options than my old WebAppBuilder Applications.

Re: Print Widget compatible with Subtype Group Layers

DavidL — Fri, 19 Dec 2025 15:00:41 GMT

Are you using default printing service?

Have you tried to print the same WebMap from MapViewer ?

The issue is probably more with your Printing Service than with the Printing Widget.

Re: Print Widget compatible with Subtype Group Layers

LindseyStone — Fri, 19 Dec 2025 18:12:44 GMT

I'm using my default print service through my Enterprise Portal 11.5. I also tried utilizing the Print Widget via Experience Builder with a Web Map that did NOT have group subtypes and it functioned sucessfully.

Finally, the documentation on ESRI's site for the Experience Builder Print Widget for ArcGIS Online and Enterprise specifically states that it does not support subtype group layers.

https://doc.arcgis.com/en/experience-builder/latest/configure-widgets/print-widget.htm#:~:text=The%20Print%20widget%20currently%20does%20not%20support%20subtype%20group%20layers.

ESRI Tech Support also confirmed this documentation too.

Re: Print Widget compatible with Subtype Group Layers

TanuHoque — Fri, 19 Dec 2025 19:21:31 GMT

@LindseyStone

It should work. Only issue that I am aware was with legend not displaying and we fixed which should be part of 11.5.

can you pls reach out to Esri support and open a ticket? we can take a look. In case you have something public, I can take a look at that too.

Re: Print Widget compatible with Subtype Group Layers

LindseyStone — Fri, 19 Dec 2025 22:25:22 GMT

@TanuHoque

I had opened a ticket and as soon as the documentation on the widget ESRI document page was found that stated that Subtype Group Layers were not support they left it at that. They were the ones that suggested that I post this to the idea page so they could put in for an Enhancement.

Re: Print Widget compatible with Subtype Group Layers

TanuHoque — Fri, 19 Dec 2025 22:32:51 GMT

@LindseyStone can you pls share the ticket number?