topic Custom Print Service Dynamic Text Not Working After Portal 10.7.1 Upgrade in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/custom-print-service-dynamic-text-not-working/m-p/27195#M987 <HTML><HEAD></HEAD><BODY><P>We recently upgraded our portal from 10.6. to 10.7.1 and I'm having issues with new lines and dynamic text in existing custom print services published in 10.6. The print service is used in an existing ESRI JS API 4.11 print widget. I tried recreating and publishing a new version of the print service but it does the same thing. I have a title block and a note section that is no longer recognizing new lines and instead adds a white square. Example:</P><P></P><P><IMG __jive_id="467798" alt="This is what it looks like right now" class="jive-emoji image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/467798_example1.png" /></P><P></P><P>This is what it should look like:</P><P><IMG __jive_id="467799" alt="" class="jive-emoji jive-image image-2 j-img-original" src="https://community.esri.com/legacyfs/online/467799_example2.png" /></P><P></P><P>Has anyone else run into this problem and if so what do I need to do to fix it?</P><P></P><P>Thanks,</P><P></P><P>-Justin</P></BODY></HTML> Fri, 25 Oct 2019 13:25:33 GMT JustinKirtz 2019-10-25T13:25:33Z Custom Print Service Dynamic Text Not Working After Portal 10.7.1 Upgrade https://community.esri.com/t5/arcgis-enterprise-questions/custom-print-service-dynamic-text-not-working/m-p/27195#M987 <HTML><HEAD></HEAD><BODY><P>We recently upgraded our portal from 10.6. to 10.7.1 and I'm having issues with new lines and dynamic text in existing custom print services published in 10.6. The print service is used in an existing ESRI JS API 4.11 print widget. I tried recreating and publishing a new version of the print service but it does the same thing. I have a title block and a note section that is no longer recognizing new lines and instead adds a white square. Example:</P><P></P><P><IMG __jive_id="467798" alt="This is what it looks like right now" class="jive-emoji image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/467798_example1.png" /></P><P></P><P>This is what it should look like:</P><P><IMG __jive_id="467799" alt="" class="jive-emoji jive-image image-2 j-img-original" src="https://community.esri.com/legacyfs/online/467799_example2.png" /></P><P></P><P>Has anyone else run into this problem and if so what do I need to do to fix it?</P><P></P><P>Thanks,</P><P></P><P>-Justin</P></BODY></HTML> Fri, 25 Oct 2019 13:25:33 GMT https://community.esri.com/t5/arcgis-enterprise-questions/custom-print-service-dynamic-text-not-working/m-p/27195#M987 JustinKirtz 2019-10-25T13:25:33Z