topic Do missing.png/jpg files work with a COMPACT cache storage format? in ArcGIS Enterprise Questions

Do missing.png/jpg files work with a COMPACT cache storage format?

Drew — Tue, 29 Nov 2016 18:38:36 GMT

Hello,

I have recently converted all our EXPLODED caches into COMPACT caches and I think our missing.png and missing.jpg files no longer work for areas with missing data. I did re-add them into the correct folder according to the documentation.

Judging from the docs there is nothing that mentioned storage formats.
How To: Configure the cache folder to display a 'Data not available' tile for empty map cache areas or missing tiles

Does anyone have a missing.png or a missing.jpg file working when their cache storage format is COMPACT?

Thanks,

Drew

Re: Do missing.png/jpg files work with a COMPACT cache storage format?

MattiasEkström — Thu, 01 Dec 2016 07:19:43 GMT

We do. We've never had problem with missing.png or missing.jpg regardless of cache storage format. We're still at ArcGIS Server 10.2.2, I don't know if there's any difference with later versions.

Re: Do missing.png/jpg files work with a COMPACT cache storage format?

Drew — Thu, 01 Dec 2016 14:43:43 GMT

Thanks for the reply Mattias,

I am running 10.4.1 and cant seem to get it working again. My caches are MIXED also. I have both .PNG and .JPG in the folder but nothing appears online.