topic ArcGIS Server will not start on new amazon EC2 windows instance in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-server-will-not-start-on-new-amazon-ec2/m-p/245947#M9468 <HTML><HEAD></HEAD><BODY><P>We have had ArcGIS server running on an EC2 instance without problems for the last 2 years. I am now trying to change to a larger instance. I followed Amazons steps to create a new instance</P><OL><LI>Stop existing instance</LI><LI>Make a new image from the instance</LI><LI>Launch the new image specifiying the new larger instance size</LI></OL><P>Everything appeared to go smoothly. I can log into the new instance and all data and files are there. The problem is ArcGIS server will not start. I tried manually starting the service from the service console but it stopps after a few seconds. It doesn't look like the tomcat web server gets launched. service_error.log shows the following:</P><P><EM>"INFO: getting data at url: <A href="http://169.254.169.254/latest/meta-data/local-ipv4" rel="nofollow">http://169.254.169.254/latest/meta-data/local-ipv4</A> com.esri.arcgis.discovery.admin.AdminException: Could not create directory path '\SITEHOST\config-store'. This is required to maintain the Site configuration. Please check that the location is valid and that the ArcGIS Server account has permissions to the location."</EM></P><P></P><P>SITEHOST is the name of the server machine in ArcGIS server. Typing \SITEHOST\config-store into a browser shows page not found, but in the working instance it shows a directory with the expected config files. This is why I think the problem is with tomcat starting. Does anybody know what could be causing this?</P></BODY></HTML> Thu, 15 Jan 2015 06:22:16 GMT DrewDowling 2015-01-15T06:22:16Z ArcGIS Server will not start on new amazon EC2 windows instance https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-server-will-not-start-on-new-amazon-ec2/m-p/245947#M9468 <HTML><HEAD></HEAD><BODY><P>We have had ArcGIS server running on an EC2 instance without problems for the last 2 years. I am now trying to change to a larger instance. I followed Amazons steps to create a new instance</P><OL><LI>Stop existing instance</LI><LI>Make a new image from the instance</LI><LI>Launch the new image specifiying the new larger instance size</LI></OL><P>Everything appeared to go smoothly. I can log into the new instance and all data and files are there. The problem is ArcGIS server will not start. I tried manually starting the service from the service console but it stopps after a few seconds. It doesn't look like the tomcat web server gets launched. service_error.log shows the following:</P><P><EM>"INFO: getting data at url: <A href="http://169.254.169.254/latest/meta-data/local-ipv4" rel="nofollow">http://169.254.169.254/latest/meta-data/local-ipv4</A> com.esri.arcgis.discovery.admin.AdminException: Could not create directory path '\SITEHOST\config-store'. This is required to maintain the Site configuration. Please check that the location is valid and that the ArcGIS Server account has permissions to the location."</EM></P><P></P><P>SITEHOST is the name of the server machine in ArcGIS server. Typing \SITEHOST\config-store into a browser shows page not found, but in the working instance it shows a directory with the expected config files. This is why I think the problem is with tomcat starting. Does anybody know what could be causing this?</P></BODY></HTML> Thu, 15 Jan 2015 06:22:16 GMT https://community.esri.com/t5/arcgis-enterprise-questions/arcgis-server-will-not-start-on-new-amazon-ec2/m-p/245947#M9468 DrewDowling 2015-01-15T06:22:16Z