topic Failed to start the server machine 'ServerName'. Premature end of file.' in ArcGIS Enterprise Questions

Failed to start the server machine 'ServerName'. Premature end of file.'

JulieBiju — Tue, 17 Nov 2015 19:19:47 GMT

Here I need urgent help.

I did disc clean up today and unfortunately deleted all the files from C:\inetpub\logs\LogFiles.

Now I cannot able to see the published map services in our service link http://web.om/arcgis/rest/services/Comapny

How can I solve this . When I open arcggis server manager, I can see all the services with the status stopped.Wen I try to start the service getting error Premature end of file.'

How can I solve this ...Plsss help

Re: Failed to start the server machine 'ServerName'. Premature end of file.'

JoeBorgione — Tue, 17 Nov 2015 19:36:49 GMT

Two , no make that three suggestions:

1. Take a deep breath and say "I'm gonna get through this..." (repeat as needed)

2. Any chance you have a back up you can restore?

3. You might need to get tech support involved

Re: Failed to start the server machine 'ServerName'. Premature end of file.'

JulieBiju — Tue, 17 Nov 2015 19:42:13 GMT

OMG...Is it possible to publish the service again..

No backup I kept

I cleared two folders which s

C:\inetpub\logs\wmsvc

C:\inetpub\logs\LogFiles

Is this deletion cause the problems???If S, can u tell me what type of extenstion files resides in these folder?

Re: Failed to start the server machine 'ServerName'. Premature end of file.'

JoeBorgione — Tue, 17 Nov 2015 20:14:57 GMT

This from a 10.0 install:

c:\inetpub\logs\logfiles has an additional folder calle W3SVC1 with a bunch of .log files in it

c:\inetpub\logs\wmsvc is empty.

I wonder if you clobbered something else; I can't imagine that deleting some log files is enough to wipe out your services.

Why don't you simply try to publish the service(s) and see what happens.

Re: Failed to start the server machine 'ServerName'. Premature end of file.'

JulieBiju — Tue, 17 Nov 2015 21:01:47 GMT

Yes I tried to publish another services..But asking to eable publish services.

In utility /System I tried to start publish service but the error is same as mentioned before

Can u tell me this particular folder is empty or not??In my case this folder s empty.I think disk clean up tool deleted all these

C:\arcgisserver\logs\Servername\services\System\PublishingTools.GPServer

Re: Failed to start the server machine 'ServerName'. Premature end of file.'

JoeBorgione — Tue, 17 Nov 2015 21:22:00 GMT

I don't have that path in my 10.0 installation. You should really call tech support; they should be able to help you out.