topic Re: ArcMap Does Not Create Locators in ArcGIS Enterprise Questions

ArcMap Does Not Create Locators

DaveTenney — Mon, 13 May 2019 18:33:48 GMT

All,

I was wondering if anyone has experienced behavior in ArcMap where it just stops creating locators?

we are seeing this in 10.5.1 where it used to be able to create a locator in 3min, we attempted to build the locator again and 30min later we decided to stop the process. We are following address locator 101 steps, this locator does not exist within a gdb.

thoughts?

dave

Re: ArcMap Does Not Create Locators

George_Thompson — Mon, 13 May 2019 18:51:44 GMT

Starting at 10.5.x, locators are not supported within the GDB; https://desktop.arcgis.com/en/arcmap/latest/manage-data/geocoding/creating-an-address-locator.htm

What happens when you create the locator in a file folder.

Re: ArcMap Does Not Create Locators

DaveTenney — Mon, 13 May 2019 18:56:19 GMT

George,

sorry if i wasnt clear, i stated that this locator does NOT exist in a gdb. i put that in there because i had seen a lot of talk about this being an issue for people. Again, the locator is not in a gdb, it is in a folder location all by itself.

thanks

dave

Re: ArcMap Does Not Create Locators

George_Thompson — Mon, 13 May 2019 19:13:25 GMT

Ah, ok. I read your question incorrectly. When did this time frame change for the locator? Was there a massive update to the underlying data?

Re: ArcMap Does Not Create Locators

DaveTenney — Mon, 13 May 2019 19:16:57 GMT

the process runs monthly, on 3/5 it last ran and only took 3 minutes to complete.

we tried kick off the process this week and it failed, there is no major underlying change to the data.

Re: ArcMap Does Not Create Locators

George_Thompson — Mon, 13 May 2019 19:31:41 GMT

What happens if you create the locators to a local file folder on the machine, as a test? Is the time the same, 30+ minutes?

Was there any other process going on in the background (editing, GDB maintenance, etc.) during the locator creation?

Re: ArcMap Does Not Create Locators

DaveTenney — Mon, 13 May 2019 19:35:29 GMT

when I attempt to create the locator manually on the machine is "stalls", by that I mean it never finishes creating the locator.

Re: ArcMap Does Not Create Locators

George_Thompson — Tue, 14 May 2019 11:57:02 GMT

It may be best to contact Esri Technical Support and have an analyst take a look into the issue.

Re: ArcMap Does Not Create Locators

MichaelVolz — Tue, 14 May 2019 12:46:35 GMT

Do you have suggestions enabled on the locator?

How many objects are in your source data?

Re: ArcMap Does Not Create Locators

DaveTenney — Thu, 16 May 2019 18:48:11 GMT

Michael,

we are not using suggestions for our results, we found that was providing some pretty dangerous results so we strongly discouraged our client from using them until it was improved upon.

we have 3.5 million addresses for the locator. We did find that there were some issues with the machine so we have decided to step away from this issue until IT has a chance to dive into the machines. So we have moved onto our second issue which i commented on today, it was a thread you were previously involved with.

dave

Re: ArcMap Does Not Create Locators

MichaelVolz — Thu, 16 May 2019 19:18:12 GMT

Is this process being run on a regular workstation or a Windows Server server?

Has anything changed in the environment where this process is being run (e.g. Windows Update, Anti-Virus software update, Anti-Malware software update)?

Re: ArcMap Does Not Create Locators

ShanaBritt — Wed, 29 May 2019 23:12:27 GMT

Dave:

I would suggest the following because of the size of the reference data:

Install 64-bit Background Geocprocessing if you have not already, https://desktop.arcgis.com/en/arcmap/latest/analyze/executing-tools/64bit-background.htm
Enable background geoprocessing in ArcMap/ArcCatalog
Build the locator with the Create Address Locator tool

If you have access to ArcGIS Pro, I'd also suggest building the locator with the Create Address Locator tool since Pro is a 64-bit application and would be able to process the data better than 32-bit ArcMap.

Re: ArcMap Does Not Create Locators

MichaelVolz — Thu, 30 May 2019 11:14:20 GMT

Dave, Are you using Oracle SDE data as your data source. I only ask because I was having issues with rebuilding address locators from Oracle SDE and using 64-bit background geoprocessing was attempted but I think the Oracle Client was blocking the process as ArcMap is a 32-bit app that needs a 32-bit client to connect to Oracle, but the 64-bit background geoprocessing needs a 64-bit Oracle Client to connect so there is a conflict.

Re: ArcMap Does Not Create Locators

DaveTenney — Mon, 03 Jun 2019 01:47:15 GMT

we are only using a file geodatabase as our source.