topic Re: blank image request takes forever to load in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/blank-image-request-takes-forever-to-load/m-p/198518#M7801 <HTML><HEAD></HEAD><BODY><P>Hello <A href="https://community.esri.com/migrated-users/8273">Eric Kriener</A>‌,</P><P></P><P>There could be multiple reasons why it takes 20-30 seconds to return an image. If possible I would recommend making the request from REST on the ArcGIS Server machine. This would eliminate any network latency between client and server.</P><P></P><P><A class="link-titled" href="https://support.esri.com/en/technical-article/000012690" title="https://support.esri.com/en/technical-article/000012690">How To: Execute a Export Web Map task operation from the REST endpoint</A>&nbsp;</P><P></P><P>Another main factor in this process is the location of the service source data in relation to ArcGIS Server. What is the data source for the map service (e.g. reference, copied, file geodatabase, enterprise geodatabase)?&nbsp;Is the map service cached or dynamic?</P><P></P><P>Thanks,</P><P></P><P>Thomas.</P></BODY></HTML> Tue, 12 May 2020 12:56:55 GMT ThomasJones1 2020-05-12T12:56:55Z blank image request takes forever to load https://community.esri.com/t5/arcgis-enterprise-questions/blank-image-request-takes-forever-to-load/m-p/198517#M7800 <HTML><HEAD></HEAD><BODY><P>what exactly is this request doing and why does it take 20-30 seconds to return a blank image?</P><P><A href="https://geodata.sarpy.com/arcgis/rest/services/Cadastral/LandRecordsSearch/MapServer/export?dpi=96&amp;transparent=true&amp;format=png8&amp;layers=show%3A0%2C1%2C2%2C3%2C4%2C5%2C6%2C10%2C14%2C15%2C16%2C17%2C18%2C19%2C20%2C21&amp;bbox=-10729411.155362431%2C5012236.442913032%2C-10665204.05160297%2C5040823.891491649&amp;bboxSR=102100&amp;imageSR=102100&amp;size=1680%2C748&amp;f=image">https://&lt;&lt;myserver&gt;&gt;/arcgis/rest/services/Cadastral/LandRecordsSearch/MapServer/export?dpi=96&amp;transparent=true&amp;format=png8&amp;layers=show%3A0%2C1%2C2%2C3%2C4%2C5%2C6%2C10%2C14%2C15%2C16%2C17%2C18%2C19%2C20%2C21&amp;bbox=-10729411.155362431%2C5012236.442913032%2C-10665204.05160297%2C5040823.891491649&amp;bboxSR=102100&amp;imageSR=102100&amp;size=1680%2C748&amp;f=image</A></P><P></P><P>it's killing my site's performance</P><P>enterprise server v10.8</P></BODY></HTML> Fri, 08 May 2020 20:38:46 GMT https://community.esri.com/t5/arcgis-enterprise-questions/blank-image-request-takes-forever-to-load/m-p/198517#M7800 EricKriener 2020-05-08T20:38:46Z Re: blank image request takes forever to load https://community.esri.com/t5/arcgis-enterprise-questions/blank-image-request-takes-forever-to-load/m-p/198518#M7801 <HTML><HEAD></HEAD><BODY><P>Hello <A href="https://community.esri.com/migrated-users/8273">Eric Kriener</A>‌,</P><P></P><P>There could be multiple reasons why it takes 20-30 seconds to return an image. If possible I would recommend making the request from REST on the ArcGIS Server machine. This would eliminate any network latency between client and server.</P><P></P><P><A class="link-titled" href="https://support.esri.com/en/technical-article/000012690" title="https://support.esri.com/en/technical-article/000012690">How To: Execute a Export Web Map task operation from the REST endpoint</A>&nbsp;</P><P></P><P>Another main factor in this process is the location of the service source data in relation to ArcGIS Server. What is the data source for the map service (e.g. reference, copied, file geodatabase, enterprise geodatabase)?&nbsp;Is the map service cached or dynamic?</P><P></P><P>Thanks,</P><P></P><P>Thomas.</P></BODY></HTML> Tue, 12 May 2020 12:56:55 GMT https://community.esri.com/t5/arcgis-enterprise-questions/blank-image-request-takes-forever-to-load/m-p/198518#M7801 ThomasJones1 2020-05-12T12:56:55Z