topic Unable to retrieve cache status details in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-retrieve-cache-status-details/m-p/188742#M7524 <HTML><HEAD></HEAD><BODY><SPAN>Original User: jlunse</SPAN><BR /><BR /><SPAN>I have enabled caching for my map service in ArcMap 10.1.</SPAN><BR /><SPAN>[ATTACH=CONFIG]28916[/ATTACH]</SPAN><BR /><BR /><SPAN>I then want to view the cached status in ArcGIS Server Manager 10.1, just to be sure that it has effect, by opening a dialog, called "Cached Status".</SPAN><BR /><SPAN>[ATTACH=CONFIG]28917[/ATTACH]</SPAN><BR /><BR /><BR /><SPAN>Click on the "Show Details" button and it opens a grid with columns for Level, Scale, Size, Expected Tiles etc., but not data is shown. Instead, it shows the text "</SPAN><SPAN style="font-style:italic;">Unable to retrieve cache status details</SPAN><SPAN>", in the table grid.</SPAN><BR /><BR /><SPAN>Any ideas what's wrong?</SPAN><BR /><BR /><SPAN>[ATTACH=CONFIG]28914[/ATTACH]</SPAN></BODY></HTML> Thu, 07 Nov 2013 09:18:47 GMT Anonymous User 2013-11-07T09:18:47Z Unable to retrieve cache status details https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-retrieve-cache-status-details/m-p/188742#M7524 <HTML><HEAD></HEAD><BODY><SPAN>Original User: jlunse</SPAN><BR /><BR /><SPAN>I have enabled caching for my map service in ArcMap 10.1.</SPAN><BR /><SPAN>[ATTACH=CONFIG]28916[/ATTACH]</SPAN><BR /><BR /><SPAN>I then want to view the cached status in ArcGIS Server Manager 10.1, just to be sure that it has effect, by opening a dialog, called "Cached Status".</SPAN><BR /><SPAN>[ATTACH=CONFIG]28917[/ATTACH]</SPAN><BR /><BR /><BR /><SPAN>Click on the "Show Details" button and it opens a grid with columns for Level, Scale, Size, Expected Tiles etc., but not data is shown. Instead, it shows the text "</SPAN><SPAN style="font-style:italic;">Unable to retrieve cache status details</SPAN><SPAN>", in the table grid.</SPAN><BR /><BR /><SPAN>Any ideas what's wrong?</SPAN><BR /><BR /><SPAN>[ATTACH=CONFIG]28914[/ATTACH]</SPAN></BODY></HTML> Thu, 07 Nov 2013 09:18:47 GMT https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-retrieve-cache-status-details/m-p/188742#M7524 Anonymous User 2013-11-07T09:18:47Z Re: Unable to retrieve cache status details https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-retrieve-cache-status-details/m-p/188743#M7525 <HTML><HEAD></HEAD><BODY><SPAN>Caching works fine now:D</SPAN><BR /><SPAN>It was automatically solved when we installed ArcGIS 10.2.</SPAN></BODY></HTML> Thu, 14 Nov 2013 07:45:32 GMT https://community.esri.com/t5/arcgis-enterprise-questions/unable-to-retrieve-cache-status-details/m-p/188743#M7525 JohanLundgren 2013-11-14T07:45:32Z