topic Re: Tracking the users of map services published by ArcGIS Server in ArcGIS Enterprise Questions

Tracking the users of map services published by ArcGIS Server

HaniDraidi — Mon, 01 Dec 2014 08:20:30 GMT

Hi,

Is there a way to track clients who are using a service published by ArcGIS Server and get some information about him/her like IP address, machine name, and how much time he/she used the service?

Any help is appreciated

Thank you and Best Regards,

Hani

Re: Tracking the users of map services published by ArcGIS Server

MohammedKhamis — Tue, 02 Dec 2014 10:30:10 GMT

Also I want to ask this question .

thanks to help us

Re: Tracking the users of map services published by ArcGIS Server

larryzhang — Tue, 02 Dec 2014 11:12:56 GMT

Yes, you can.

Refer to Python code 'Derive map service statistics from the ArcGIS Server logs' at ArcGIS Help (10.2, 10.2.1, and 10.2.2) , which need the role as 'Publisher', at least.

Re: Tracking the users of map services published by ArcGIS Server

MohammedKhamis — Wed, 03 Dec 2014 07:55:53 GMT

Dear larry ,

thanks for your answer .

Actually I have Question: I don't found username in report , please see in attached , why ? what is problem for that ?

And also I used python code but no results !! I found this massage , see on the attached ..

Thanks for helping .

Regards

Re: Tracking the users of map services published by ArcGIS Server

larryzhang — Wed, 03 Dec 2014 09:29:22 GMT

An easy way for you to collect statistics as follows, if not often using Python:

1. Login via REST as Admin;

2. And then get access;

http://[address]:6080/arcgis/admin/services/[gisservice.MapServer_or_ImageServer]/statistics

For get usernames who access, your services should be secured and accessable only to login users. Otherwise, usernames will be empty...

Re: Tracking the users of map services published by ArcGIS Server

MohammedKhamis — Wed, 03 Dec 2014 10:32:31 GMT

larry,

I did that link , and my services are secured .
but when you enter http://localhost:6080/arcgis/admin/logs/query , username is empty as you show on the attached

I dont know why ??

Re: Tracking the users of map services published by ArcGIS Server

larryzhang — Wed, 03 Dec 2014 11:08:44 GMT

try below:

http://localhost:6080/arcgis/admin/security/users/getUsers

Re: Tracking the users of map services published by ArcGIS Server

HaniDraidi — Wed, 03 Dec 2014 11:41:17 GMT

Many thanks Larry for your prompt response,

I accessed the statistics page, but the information provided by the page does not include the IP address or the machine name of the client. (Attached)

I can access the page for non-secured services

Re: Tracking the users of map services published by ArcGIS Server

larryzhang — Wed, 03 Dec 2014 12:05:34 GMT

To collect the info of clients' IP or PC ID, it would be nice request. Not sure if ESRI server team is aware of this need, in operation.

However, you can find out a solution via other ways like Remote IP Tracker^TM

Re: Tracking the users of map services published by ArcGIS Server

MohammedKhamis — Wed, 03 Dec 2014 12:29:27 GMT

larry thank you so much,

I was tried to enter http://localhost:6080/arcgis/admin/security/users/getUsers and I got user , but not give me specific user which enter my services !!

What I want to find it to know any user which enter my services ..

many thanks

Re: Tracking the users of map services published by ArcGIS Server

larryzhang — Thu, 04 Dec 2014 03:31:22 GMT

Mohammed,

Nice idea to contact ESRI via the remedy for your request to see if they have a solution for that (without using Python).

Re: Tracking the users of map services published by ArcGIS Server

HaniDraidi — Thu, 04 Dec 2014 08:23:35 GMT

Many Thanks Larry

Re: Tracking the users of map services published by ArcGIS Server

SimonFonji — Thu, 12 Jan 2017 20:38:25 GMT

Hello, is the number of transaction reported per day? From the table above could we say there were 2 transactions on that particular day.

Thanks,