topic Re: IIS Web Adaptor 10.1SP1 error in ArcGIS Enterprise Questions

IIS Web Adaptor 10.1SP1 error

TerryGiles — Wed, 12 Dec 2012 17:59:15 GMT

I'm trying to install Server 10.1 SP1 and the IIS Web Adaptor on a Win2008R2 box, completely clean machine, no previous verions of any Esri Products.

I got Server to install fine, and can open Manager, browse the rest/services folder, etc..

I installed the Web Adaptor SP1 and that's where the trouble begins.

After installation, it will automatically try to open http://localhost/arcgis/webadaptor which returns a 404 not found error
If I change localhost to either the IP or server name I get the WebAdaptor screen. I enter the server name:6080 for the URL and the Primary Site Admin name/pwd and hit configure and I get an error saying 'Could not find any recognizable digits' and that's it.

Anyone seen this & have any suggestions?

Thanks, Terry

Re: IIS Web Adaptor 10.1SP1 error

ZacharyHart — Wed, 12 Dec 2012 19:10:54 GMT

for whatever its worth, on my configuration page, i specify my fully qualified domain name for the GIS Server URL. Ex:

http://this.gis.com:6080

Re: IIS Web Adaptor 10.1SP1 error

TerryGiles — Wed, 12 Dec 2012 21:20:01 GMT

Thanks for the suggestion, that didn't help either. I uninstalled the Web Adaptor and tried to reinstall, but am now getting an error about duplicate values in a listbox, as shown in the attached screenshot. Tech Support, here I come..

Re: IIS Web Adaptor 10.1SP1 error

ZacharyHart — Thu, 13 Dec 2012 11:19:17 GMT

Hmm, makes me think that there's still a reference down in c:\inetpub\wwwroot (or rather a folder still named after your web adaptor).

Uninstalling a web application doesn't always remove folders there.

Edit: Terry, did a little digging for you and have a look here

http://blog.davidrenz.com/?p=984

Re: IIS Web Adaptor 10.1SP1 error

TerryGiles — Thu, 13 Dec 2012 20:01:59 GMT

Hi Zachary,

I had deleted the previous 'arcgis' folder and Virtual Dir in IIS - you get a warning saying it already exists when trying to run the WA install.

I'd seem similar posts regarding using the command line to install if there are multiple web sites. Tried that and still failed (plus yesterday I only had 1 site in IIS). I was able to fix that 2878 error .... issue was due to the bindings in the website - there were 2 entries pointing to port 80. I removed the duplicate entry from the bindings, restart the website and off the races with the WA install.

Still cannot get the WA to configure though. After it installs when I go to <server>/arcgis/webadaptor and enter the server:6080 (or FQDN), Site Admin user & pwd I get this error -
"Additional non-parsable characters are at the end of the string"
If I change the pwd to be only alpha-numeric (got the idea from a known bug involving SSL and pwd with special chars), I get a different error -
"Could not find any recognizable digits"

Waiting on Tech Support for next wall to bang head on. Ugh.

Re: IIS Web Adaptor 10.1SP1 error

TerryGiles — Fri, 14 Dec 2012 17:38:16 GMT

After spending most of yesterday fighting with this, including over an hour of screen sharing w/ Esri Tech Support, I got past the mysterious 'Could not find any recognizable digits' error. In another post here in the Installation forum someone mentioned they were getting the same error in IE but get the WA to configure using Chrome. I started messing with IE settings & eventually got it to work - I added the server to the 'Local Intranet' zone in IE's security settings.

Hope this can help someone else from hours of frustration..

TG

also, found this was getting logged in the WA's folder under wwwroot (log.txt) -

Log Entry : 12/14/2012 7:38:42 AM
Request failed
http://<server>/arcgis/webadaptor/Config.aspx
:Could not find any recognizable digits.
:   at System.ParseNumbers.StringToInt(String s, Int32 radix, Int32 flags, Int32* currPos)
   at System.Convert.ToByte(String value, Int32 fromBase)
   at ESRI.ArcGIS.WebAdaptor.Utility.HexStrToBytes(String hex)
   at ESRI.ArcGIS.WebAdaptor.Config.Configure(Object sender, EventArgs e)
-------------------------------

Re: IIS Web Adaptor 10.1SP1 error

RichardWatson — Fri, 14 Dec 2012 19:12:30 GMT

Any of the languages, e.g. .NET or Java, which compile to byte codes can be examined in source code form. For .NET, I use Reflector although there are other free tools for doing so. Java also has many such tools.

If you look at the code inside the web adaptor, the logic is failing while trying to decrypt a password.

I don't know why it is failing but I have seen other posts indicating that using special characters within the password breaks ArcGIS Server. If your password has special characters then you might consider removing them.

Re: IIS Web Adaptor 10.1SP1 error

JustinRodriguez — Thu, 07 Feb 2013 22:34:01 GMT

I'm trying to install Server 10.1 SP1 and the IIS Web Adaptor on a Win2008R2 box, completely clean machine, no previous verions of any Esri Products.

I got Server to install fine, and can open Manager, browse the rest/services folder, etc..

I installed the Web Adaptor SP1 and that's where the trouble begins.

After installation, it will automatically try to open http://localhost/arcgis/webadaptor which returns a 404 not found error
If I change localhost to either the IP or server name I get the WebAdaptor screen. I enter the server name:6080 for the URL and the Primary Site Admin name/pwd and hit configure and I get an error saying 'Could not find any recognizable digits' and that's it.

Anyone seen this & have any suggestions?

Thanks, Terry

Terry,
The most likely cause of this issue is that the value for Localhost wasn't returning the value that was expected. There is probably an issue with your DNS or your etc/hosts file. Do you have an alias, or multiple NICs or anything like that?
Does it happen the same way in multiple browsers? There could be something in the security causing a confilct as well..
Thanks-

Re: IIS Web Adaptor 10.1SP1 error

TerryGiles — Fri, 08 Feb 2013 13:50:39 GMT

My issue was related to settings in Internet Explorer. Adding the server name to the Trusted Sites list in IE's security settings solved the problem.

Re: IIS Web Adaptor 10.1SP1 error

DrewDowling — Fri, 17 Jun 2016 17:52:59 GMT

Thanks Teri this really helped us. We had the same issue. IT had Internet Explorers security setting on high and we couldn't add the server (it was in the DMZ) to the trusted zone. But we ran the setup in Firefox and it worked fine.

Re: IIS Web Adaptor 10.1SP1 error

JoshSaad2 — Mon, 07 May 2018 12:53:42 GMT

Adding the site to my Local Intranet zone worked for me. Thanks!

Re: IIS Web Adaptor 10.1SP1 error

MichaelSchoelen — Mon, 19 Nov 2018 13:46:37 GMT

That worked! Thank you!!