topic Re: Unable to use ArcGIS Server services - Internet Explorer ArcCatalog in ArcGIS Enterprise Questions

Unable to use ArcGIS Server services - Internet Explorer ArcCatalog

Anonymous User — Wed, 30 Apr 2014 11:46:15 GMT

Original User: friendde

When I use IE 9 I can not view the http://server.name.com/arcgis/rest/services. I have also tried http://server.name.com:6080/arcgis/rest/services, http://server.name.com:6080/arcgis/services and http://server.name.com/arcgis/services.

However on the very same computer I can use that same address with Chrome or Firefox to view the services.

This is a problem because in Catalog I want to add the Server to my maps. I get a "Error: Proxy server got bad address..." see attached screenshot.

On a coworkers computer he can add the server inside Catalog and he can go to the web address with IE. So I assume there a setting in Windows or IE that prevents my IE and Catalog from accessing the Server. The server is public and does not require a login account.

Re: Unable to use ArcGIS Server services - Internet Explorer ArcCatalog

Anonymous User — Wed, 30 Apr 2014 14:39:26 GMT

Original User: crafty762

What version of ArcGIS for Desktop are you running on YOUR computer, and what version is your coworker running on THEIR computer? Please also provide the version of ArcGIS for Server to which you are attempting to connect.

Re: Unable to use ArcGIS Server services - Internet Explorer ArcCatalog

Anonymous User — Wed, 30 Apr 2014 18:58:44 GMT

Product version differences can be ruled out, all the same. This occured on both the v10.1 client/server and v10.2 client/server.

The solution (or rather the source of the problem) is that our organization's computers have Microsoft Firewall Client For ISA Server app installed. I modified the configuration to use "Enable Web Browser Automatic Configuration". Now I can view services inside IE9 and I can add teh ArcGIS Server in my Catalog tab within ArcMap. See screen shot.

Re: Unable to use ArcGIS Server services - Internet Explorer ArcCatalog

Anonymous User — Wed, 30 Apr 2014 19:15:57 GMT

Original User: crafty762

Thanks for posting the solution. I was initially wondering if your ArcCatalog issue and IE issue might be unrelated and thinking that one of the PCs might have a different ArcGIS Desktop software version than AGS while making an admin connection. For example, the error you showed can occur if you try to make an administrative AGS connection from a version of the software that's different than AGS (e.g., make an admin connection from ArcCatalog 10.2 to AGS 10.1). Clearly this wasn't the issue now that you posted the solution. Glad it's working for you!