topic Re: Web Adaptor 10.2 Install in ArcGIS Enterprise Questions

Web Adaptor 10.2 Install

BerneJackson — Fri, 02 Aug 2013 19:02:20 GMT

Since there is no forum for Server 10.2 yet, I'll post this here:

I've installed the Web Adaptor 10.2 for IIS on my web server and now I want to install it again for a second access point, as the installation instructions say I can (http://resources.arcgis.com/en/help/install-guides/arcgis-server-web-adaptor-iis/10.2/index.html#/Installing_multiple_ArcGIS_Web_Adaptors/01nz0000000w000000/). However, when I try to install it a second time, it just brings up the dialog asking me whether I want to modify, repair or uninstall the software. It won't let me install it a second time. Web server is running on Windows 2012 R2 Preview. A bug or is this just Windows causing problems?

Re: Web Adaptor 10.2 Install

BubbaHey — Mon, 05 Aug 2013 13:01:42 GMT

At what stage of Setup do yo get this? I've installed multiple adaptors on 10.2 with no problems, of course the second one has to have a unique name, like arcgis2

Re: Web Adaptor 10.2 Install

BerneJackson — Mon, 05 Aug 2013 14:49:07 GMT

When you start the installation, the initial welcoming screen comes up briefly and then it goes to the Program Maintenance screen (see attached image). It never gets to the place in the wizard where it asks for the name of the web adaptor installation.

Re: Web Adaptor 10.2 Install

BubbaHey — Mon, 05 Aug 2013 17:09:48 GMT

That's unusual. I think what I would do is uninstall web adaptor. Make sure the arcgis folder is deleted (or whatever name you gave web adaptor), install 10.2 web adaptor, then install the 2nd web adaptor. Was this an upgrade from 10.1? I've seen unusual issues with upgrades as opposed to clean installs of 10.2

Re: Web Adaptor 10.2 Install

BerneJackson — Mon, 05 Aug 2013 17:25:48 GMT

The ArcGIS Server was an upgrade from 10.1, but the Web Adaptor 10.2 was a fresh install. Since this is just a test-bed server, I think I'll blow everything off it and start from scratch and see if that clears it up. Thanks.

Re: Web Adaptor 10.2 Install

BubbaHey — Mon, 05 Aug 2013 18:45:09 GMT

I think that's a good idea. What should happen on install of a second web adaptor is a normal setup dialog box.

Re: Web Adaptor 10.2 Install

BerneJackson — Mon, 05 Aug 2013 21:13:20 GMT

No luck on the clean install. It still goes to the maintenance screen on the second attempted install of the Web Adaptor.

Re: Web Adaptor 10.2 Install

harleypowers_parks — Mon, 05 Aug 2013 23:58:31 GMT

Since there is no forum for Server 10.2 yet, I'll post this here:

I've installed the Web Adaptor 10.2 for IIS on my web server and now I want to install it again for a second access point, as the installation instructions say I can (http://resources.arcgis.com/en/help/install-guides/arcgis-server-web-adaptor-iis/10.2/index.html#/Installing_multiple_ArcGIS_Web_Adaptors/01nz0000000w000000/). However, when I try to install it a second time, it just brings up the dialog asking me whether I want to modify, repair or uninstall the software. It won't let me install it a second time. Web server is running on Windows 2012 R2 Preview. A bug or is this just Windows causing problems?

this is a pretty common issue, and plenty of forum threads on this too.

you will need to follow the instructions for the silent install... the command line looks like this:
<path to setup files>\setup.exe /qb WEBSITE_ID=101 VDIRNAME=agsweb PORT=80

your website id needs to be found in IIS manager. the virtual directory must be unique, and specify the port your website is on.

if your files are not copied over, you can always copy your existing web adaptor, convert to application in IIS, specify the web app pool, set folder and file permissions.
specifically, set permissions on the WebAdaptor.config file like so:
icacls "C:\inetpub\GisMap\public\WebAdaptor.config" /grant "IIS AppPool\ArcGISWebAdaptorAppPool":F

you will then need to register the app with your arcgis server through your browser: <wa url app path>/WebAdaptor

Re: Web Adaptor 10.2 Install

BubbaHey — Tue, 06 Aug 2013 13:02:42 GMT

Great idea, Harley.

Re: Web Adaptor 10.2 Install

BerneJackson — Tue, 06 Aug 2013 16:53:49 GMT

Thanks, Harley for the info.

The silent install did not work, so I ended up following your manual install procedure, which did work.

Thanks again.

Re: Web Adaptor 10.2 Install

LaureneKoman — Mon, 12 Aug 2013 14:31:43 GMT

when you run the setup a second time, please confirm that you ran it using setup.exe. If you run setup.msi, it will take you into the maintenance mode.

Re: Web Adaptor 10.2 Install

JoeTosoni — Tue, 17 Dec 2013 14:33:47 GMT

Hello - I have been experiencing the issue discussed here on not being able to install a second web adaptor on a windows server 2012r2 VM. I even opened an incident with esri and we could not find anyway to get a second installed using setup.exe or by using the silent method. It always takes me to the Modify, repair, remove window where I can't install or create a new name for an additional one. Any more suggestions or help on this would be appreciated. My incident is still open so we'll see what happens. Thanks. -joe

Re: Web Adaptor 10.2 Install

AblajanSulaiman — Tue, 17 Dec 2013 19:58:44 GMT

I think setting up the ArcGIS Web Adaptor (Java version) is very straightforward. If it is installed using command line.

Re: Web Adaptor 10.2 Install

LeoDonahue — Wed, 18 Dec 2013 01:00:08 GMT

+1 on the ease of the Java Web Adapter.